Nathaniel D. Holton
Old Hickory,TN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the automotive, manufacturing, and trade service industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
Work History
Fleet Manager/Mechanic
Don Kennedy Roofing
10.2023 - Current
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Improved fleet maintenance efficiency by implementing a preventive maintenance program.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Reduced vehicle downtime by performing timely diagnostic tests and repairs.
- Ensured fleet safety by conducting thorough inspections and addressing potential hazards.
- Optimized inventory management through accurate record-keeping and efficient parts ordering processes.
- Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.
- Provided exceptional customer service while working closely with vendors to obtain high-quality replacement parts at competitive prices.
- Demonstrated adaptability by successfully maintaining a diverse fleet of vehicles, including heavy-duty trucks, vans, and specialized equipment.
- Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
Installation and Service Technician
Generator Supercenter Of Nashville
03.2023 - 10.2023
- Installed and diagnosed standby generators and transfer switches
- Intercepted utility power and redirected as required.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Completed extensive job report for each service call.
Shop Foreman, Technician, and Service Writer
Brentwood Auto Brokers LLC
12.2019 - 01.2023
- Trained and coached employees to improve performance and skills.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Consulted with customers to assess service requirements and produce accurate orders.
- Meticulously tracked all parts and devices used on each vehicle serviced.
- Executed diagnostics, troubleshooting and evaluations on vehicles.
- Logged work orders and change orders into Rapid Recon database to track job status.
Welder B
Trinity Marine Products
08.2013 - 12.2015
- President of 3rd shift safety steering team, associate program that is responsible for always looking for safety improvements.
- Welded in flat, horizontal, vertical and overhead positions.
- Inspected welds and checked critical measurements to meet specifications.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
Block Repair Specialist
Grooms Engines
06.2011 - 08.2013
- Repair broken engine blocks including welding broken mounting bosses, repairing stripped threads, pinning cracks and pressure testing.
- Managed time efficiently in order to complete all tasks within deadlines
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Lead Installer
Temp Control LLC
10.2010 - 06.2011
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Supervised and instructed assistants.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems and package units in commercial and residential buildings.
- Operated portable metal-working tools and oxy-acetylene welding equipment to fabricate, assemble and install ductwork and chassis parts.
Disassembly Technician
Grooms Engines
07.2009 - 01.2010
- Responsibilities include breaking down and preparing old engines for rebuilding
- Consistently and safely lift and maneuver 100-pounds while removing main caps, rod caps, crank shaft, replace rod caps, remove piston rods, remove cam shaft, remove all oil galley and water plugs, remove all freeze plugs and cam bearings; hang main caps and main bolts back on engine blocks.
- In addition, job responsibilities including sorting parts, determining if parts are salvageable or must be replaced.
- Maintain and often exceed production standard with no workplace injuries.
Assistant Press Operator
Clopay Plastics Products APN
02.2008 - 06.2009
- Reviewed completed orders for quality and accuracy.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Promptly removed completed loads from press.
- Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.
- Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
Education
High School Diploma -
Central Noble High School
Albion, IN05.2005
Quote
If not me, then who.
1stLt Travis Manion
Skills
- Records Accuracy
- Interpreting Job Specifications
- Maintaining Clean Work Areas
- Overhead Hoists and Lockout and Tagout Processes
- Predictive and Preventive Maintenance
- Diagnosing Faults
- Materials Management and Parts and Material Procurement
- Replacement and Repair Work
- Fabrication Skills
- Manual and Automatic Transmissions
- Process Improvement Initiatives
- Corrective Maintenance
- Universal EPA Certification
- Vehicle Inspection
- Fleet Monitoring
- Mechanical Aptitude
- Lean Manufacturing Processes
- Staff Development
Timeline
Fleet Manager/Mechanic
Don Kennedy Roofing
10.2023 - Current
Installation and Service Technician
Generator Supercenter Of Nashville
03.2023 - 10.2023
Shop Foreman, Technician, and Service Writer
Brentwood Auto Brokers LLC
12.2019 - 01.2023
Welder B
Trinity Marine Products
08.2013 - 12.2015
Block Repair Specialist
Grooms Engines
06.2011 - 08.2013
Lead Installer
Temp Control LLC
10.2010 - 06.2011
Disassembly Technician
Grooms Engines
07.2009 - 01.2010
Assistant Press Operator
Clopay Plastics Products APN
02.2008 - 06.2009
High School Diploma -
Central Noble High School
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