Nathanield Mendoza
Fresno,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Burger King, recognized for enhancing guest satisfaction through effective communication and attention to detail. Proven cash handling expertise combined with a solid work ethic and integrity, consistently achieving high accuracy in order processing and maintaining a clean, organized environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Reliable employee seeking entry position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
CASHIER
COLOSSAL CORN DOGS
10.2024 - 05.2025
- Greeted customers at events and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
General Merchandise Stocker
5BELOW
09.2024 - 01.2025
- Unloaded arriving product stock and moved to store display areas.
- Changed sales floor signs to show current pricing and support product promotions.
- Checked and pulled defective or expired products from shelves.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to ensure a clean, organized, and well-stocked shopping environment for customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Order Picker
THE GAP
11.2022 - 02.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Pulled orders quickly to maintain demanding productivity goals.
Drive-Thru Cashier
Burger King
09.2021 - 11.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Education
High School Diploma -
SCHOOL OF UNLIMITED LEARNING
Fresno, CA08-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Order taking
- Professionalism and courtesy
- Product knowledge
- Guest inquiries
- Attention to detail
Timeline
CASHIER
COLOSSAL CORN DOGS
10.2024 - 05.2025
General Merchandise Stocker
5BELOW
09.2024 - 01.2025
Order Picker
THE GAP
11.2022 - 02.2023
Drive-Thru Cashier
Burger King
09.2021 - 11.2022
High School Diploma -
SCHOOL OF UNLIMITED LEARNING
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