Lauren Riley
Summary
Results-oriented Site Manager dedicated to optimizing office operations and achieving business objectives. Utilizes advanced organizational skills and strategic scheduling to enhance productivity and foster collaboration across teams. Focused on implementing innovative solutions for continuous improvement and operational excellence.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Site Manager
The Aerospace Corporation
Huntsville, AL
02.2024 - Current
- Supports high-volume calendar management and strategic scheduling across multiple calendars.
- Coordinates internal and external meetings, ensuring effective planning, execution, and follow-up.
- Coordinates subdivision, division, and customer reports, deliverables, and org charts through compilation, editing, and publication.
- Serves as key contact for leaders by maintaining communication with internal management, government customers, contractors, and external leaders.
- Streamlines process flow and system use to enhance organizational efficiency and align with industry-leading practices.
- Collaborates with admins across group, division, sub-division, and corporation to expand coverage and improve efficiency.
- Supports special projects by tracking action items and deliverables.
- Mentors and trains admin assistants, promoting professionalism, teamwork, and technical skills in line with company values.
Office Manager
Blue Origin
Huntsville, AL
01.2022 - 12.2023
- Coordinated integration and synchronization of staff actions, company events, and activities to enhance operational flow.
- Supervises staff members, organizes schedules and travel, and delegates tasks.
- Implemented and planned office systems, procured equipment, and optimized layouts to sustain office efficiency.
- Creates and manages budgets for travel, training, and team-building activities.
- Facilitates all catering and preparation of meetings and events.
- Inventories and maintains kitchen supplies, food and beverages, and all office supplies while ensuring expense reports are closely monitored.
- Uses judgment and initiative in handling confidential matters and requests.
- Collaborates with company-wide executive assistants for high-level VIP visits and tours.
- Improved morale, trust, and productivity across all Blue locations in Alabama through proactive engagement and support.
Administrative Assistant
Blue Origin
Huntsville, AL
02.2021 - 01.2022
- Greeted visitors professionally, responded to inquiries, and directed them to appropriate personnel to enhance visitor experience.
- Monitored office supplies inventory and ordered necessary supplies to maintain uninterrupted office operations.
- Designed, researched, and developed site newsletter to keep staff informed and engaged.
Office Manager
Saunders Bradford/Canopy Building/Martha Echols
Birmingham, AL
06.2017 - 03.2020
- Developed and implemented an online scheduling system for customers and contractors at Saunders Bradford and Canopy Building, improving appointment management.
- Coordinated schedules, organized office functions, and oversaw daily operations for three companies, ensuring seamless workflow.
- Oversaw accounts receivable and accounts payable processes for all three companies, ensuring accurate financial tracking.
Key Account Manager/Dispatcher
Priority Transportation
Cullman, AL
05.2016 - 06.2017
- Managed key accounts to ensure client satisfaction and retention.
- Coordinated logistics and transportation solutions for high-value clients.
- Achieved or exceeded company goals by effectively routing vehicles and expanding existing accounts.
- Developed strategic plans to enhance customer relationships and service delivery.
- Coordinated dispatching, tracking, and organizing freight for over 50 company drivers, ensuring timely fulfillment of customer needs.
Customer Service Representative
R.E. GARRISON TRUCKING
Cullman, AL
11.2014 - 05.2016
- Assisted customers with inquiries regarding services and pricing.
- Resolved complaints and conflicts to ensure customer satisfaction.
- Developed and strengthened business relationships with clients and suppliers through prompt and accurate service, enhancing customer loyalty and assisting supplier goal achievement.
- Functioned as the primary contact for availability, negotiating prices, scheduling appointments, and addressing issues throughout the day.
- Processed orders and tracked shipments using company software.
President
Arab Chamber of Commerce
Arab, AL
10.2013 - 11.2014
- Oversaw operations and long-range planning, fostering membership relations and representing community interests for the organization.
- Developed policies and procedures, establishing short-term and long-term goals for the organization.
- Organized services and events for members, identified common business needs, arranged lectures and workshops, oversaw annual awards programs showcasing local businesses and leaders, and advocated for beneficial laws and ordinances.
Marketing & PR Coordinator
Marshall County Economic Development
Guntersville, AL
08.2010 - 10.2013
- Designed marketing materials, website and social media content, media opportunities, and special events to enhance organizational visibility.
- Coordinated planning and execution of public relations and events for existing and prospective businesses.
- Coordinated media relations to enhance public awareness of community projects.
- Developed communication strategies to promote regional economic initiatives.
- Organized events and workshops to engage stakeholders in economic development efforts.
Education
Bachelor of Arts - Communication and Information Sciences, Public Relations, General Business
The University of Alabama
Tuscaloosa, AL05-2009
Skills
- Project Management
- Operations Management
- Resource Allocation
- Workflow Planning
- Policy Development
- Policy implementation
- Expense Reporting
- Calendar management
- Organizational Skills
- Administrative Support
- Customer Relations
Certification
- Mastery AI Certification, Coursiv, 2026
- Intensive Economic Development Training Course, Auburn University, 2013
Timeline
Site Manager
The Aerospace Corporation
02.2024 - Current
Office Manager
Blue Origin
01.2022 - 12.2023
Administrative Assistant
Blue Origin
02.2021 - 01.2022
Office Manager
Saunders Bradford/Canopy Building/Martha Echols
06.2017 - 03.2020
Key Account Manager/Dispatcher
Priority Transportation
05.2016 - 06.2017
Customer Service Representative
R.E. GARRISON TRUCKING
11.2014 - 05.2016
President
Arab Chamber of Commerce
10.2013 - 11.2014
Marketing & PR Coordinator
Marshall County Economic Development
08.2010 - 10.2013
Bachelor of Arts - Communication and Information Sciences, Public Relations, General Business
The University of Alabama