Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATHANIEL V. BLUIETT

Humble,TX

Summary

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Facilities Coordinator

Penske Truck Leasing
12.2023 - Current
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
  • Served as point of contact for internal and external customers seeking support and information.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
  • Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
  • Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
  • Streamlined work order processes to increase response time and enhance customer satisfaction.

Client Service Representative

National Debt Relief
08.2021 - 12.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
  • Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
  • Connected with clients through consultative sales strategies to understand and address requirements.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Introduced clients to available online resources and services to increase convenience.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Devised solutions to operations issues related to Salesforce, working closely via phone, email, live chat and web teleconference.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Facilities Office Coordinator

EP Energy
03.2019 - 03.2020
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
  • Spearheaded space planning initiatives, optimizing available workspace for maximum employee comfort and productivity.
  • Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
  • Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
  • Updated tracking system monitoring facilities-related materials, supplies and equipment.
  • Assisted with meetings and conference room reservations.
  • Negotiated contracts with service providers to secure cost-effective solutions for facility.
  • Managed access control systems to ensure building security and employee safety.
  • Coordinated with vendors for timely maintenance services, ensuring operational efficiency.
  • Served as point of contact for internal and external customers seeking support and information.

Facilities Supervisor

Energy XXI
10.2014 - 07.2018
  • Streamlined vendor management by negotiating contracts, monitoring performance, and maintaining strong relationships with service providers.
  • Contributed to the overall success of the organization by fostering a positive work environment and promoting teamwork among staff members.
  • Managed a team of technicians for optimal performance in maintenance tasks and timely completion of projects.
  • Supported upper management decisions regarding capital investments by providing data-driven insights into facility requirements.
  • Managed RFQ and RFP processes for bidding capital projects.
  • Developed customized solutions for unique or challenging moves, ensuring client satisfaction while adhering to budget constraints.
  • Coordinated with internal departments to schedule necessary repairs or renovations while minimizing disruptions to daily operations.
  • Ensured timely completion of moves by closely monitoring project timelines and adjusting resources as needed.
  • Managed post-move follow-up with clients to address any concerns or issues promptly, maintaining a high level of customer service excellence.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
  • Streamlined inventory management for maintenance supplies, reducing unnecessary expenditures.
  • Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
  • Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.

Office Services Assistant

Newfield Exploration
07.2008 - 10.2014
  • Answered telephone calls and read emails to redirect calls and forwarded emails to appropriate personnel
  • Monitored stock of office supplies to report shortages to management, including paper clips, stationery, and printer paper
  • Reviewed files and records to obtain information to respond to customer and client requests
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests
  • Distributed incoming mail from shipments, couriers and postal delivery to all departments within organization.
  • Used scanner and Pitney Bowes to scan important documents into computer system.
  • Coordinated office supply inventory, placing orders as necessary to maintain appropriate stock levels and prevent disruptions in daily operations.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Consistently met deadlines and exceeded expectations through diligent time management skills, prioritizing tasks according to urgency and impact on company goals.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Education

Bachelor of Science - Business Administration

Abilene Christian University
Abilene, TX
05-2028

High School Diploma - undefined

Smiley High School
Houston, TX
05.2001

Skills

  • Process improvement
  • Relocations
  • Project management
  • Attention to detail
  • Special projects
  • Task prioritization
  • Space Planning
  • Teamwork

Timeline

Facilities Coordinator

Penske Truck Leasing
12.2023 - Current

Client Service Representative

National Debt Relief
08.2021 - 12.2023

Facilities Office Coordinator

EP Energy
03.2019 - 03.2020

Facilities Supervisor

Energy XXI
10.2014 - 07.2018

Office Services Assistant

Newfield Exploration
07.2008 - 10.2014

High School Diploma - undefined

Smiley High School

Bachelor of Science - Business Administration

Abilene Christian University

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