Volunteering
Nathan Nguyen
Student
Perth,WA
Summary
Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Duty Manager
Target
Perth, WA
07.2021 - Current
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Regular team talks to improve work environment
Customer Service Assistant
Target
Perth, WA
11.2019 - Current
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Submitted completed orders quickly to maximize delivery efficiency.
- Supported every customer to ensure great customer experience.
- Answered customer questions about product availability and offered suggestions.
- Trained staff on operating procedures and company services.
- Delivered prompt service to prioritise customer needs.
Tutor
Freelancer
Bunbury, WA
01.2018 - 12.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Provided appropriate learning materials for students.
Private Piano Teacher
Freelancer
Bunbury, WA
01.2018 - 01.2019
- Established strong music foundation with students by incorporating basic music theory into weekly lessons.
- Selected music from various genres for use as teaching pieces.
- Arranged lessons to accommodate each student's unique goals and interests.
- Met needs of different students by adapting teaching materials and methods.
Education
Bachelor of Science - Engineering
University of Western Australia
Perth, WA 02.2021 -
Student
Bunbury Senior High School
WA 02.2015 -
Skills
Staff Management
Certification
St John First Aid Certification
Interests
Basketball
Piano
Music production
Learning new languages
Timeline
St John First Aid Certification
09-2021
Duty Manager
Target
07.2021 - Current
Bachelor of Science - Engineering
University of Western Australia
02.2021 -
Customer Service Assistant
Target
11.2019 - Current
Tutor
Freelancer
01.2018 - 12.2020
Private Piano Teacher
Freelancer
01.2018 - 01.2019
Student
Bunbury Senior High School
02.2015 -