Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Nathan Nguyen

Student
Perth,WA

Summary

Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Duty Manager

Target
Perth, WA
07.2021 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Regular team talks to improve work environment

Customer Service Assistant

Target
Perth, WA
11.2019 - Current
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Supported every customer to ensure great customer experience.
  • Answered customer questions about product availability and offered suggestions.
  • Trained staff on operating procedures and company services.
  • Delivered prompt service to prioritise customer needs.

Tutor

Freelancer
Bunbury, WA
01.2018 - 12.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Provided appropriate learning materials for students.

Private Piano Teacher

Freelancer
Bunbury, WA
01.2018 - 01.2019
  • Established strong music foundation with students by incorporating basic music theory into weekly lessons.
  • Selected music from various genres for use as teaching pieces.
  • Arranged lessons to accommodate each student's unique goals and interests.
  • Met needs of different students by adapting teaching materials and methods.

Education

Bachelor of Science - Engineering

University of Western Australia
Perth, WA
02.2021 -

Student

Bunbury Senior High School
WA
02.2015 -

Skills

Staff Management

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Certification

St John First Aid Certification

Interests

Volunteering

Basketball

Piano

Music production

Learning new languages

Timeline

St John First Aid Certification

09-2021

Duty Manager

Target
07.2021 - Current

Bachelor of Science - Engineering

University of Western Australia
02.2021 -

Customer Service Assistant

Target
11.2019 - Current

Tutor

Freelancer
01.2018 - 12.2020

Private Piano Teacher

Freelancer
01.2018 - 01.2019

Student

Bunbury Senior High School
02.2015 -

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