Nathan S. Acker
CEDAR PARK
Overview
14
14
years of professional experience
Work History
Uber Black Driver
Uber
03.2022 - Current
- Ran Uber Black/Premier car service specifically. Picked up clients from specific locations to transport and drop off at destinations.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Documented daily mileage, gas and other data
- Scheduled reserved and hourly services for customers
Sales Consultant
Nyle Maxwell Preowned Supercenter
02.2023 - 09.2023
- Preowned Car Sales Consultant
- market and mine customer database for leads/business
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Take phone calls and showroom ups
- Managing internet leads as they come in with calls, text, Snapcell Video, and of course email
- Working with service and make ready teams to deliver cars in a timely matter
- Achieved consistently high customer service scores with focus on exceptional service and rapport
- Performed all activities required of the job on time while maintaining regular attendance and punctuality to support scheduling and work coverage
Insurance - Market Sales Associate
Allstate
08.2021 - 02.2022
- Base plus bonus/commission position
- Virtual insurance sales for auto and home policies
- Working closely with manager to meet call/sales quotas on a monthly and quarterly basis.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling
- Developed sales strategies to increase sales of insurance policies
- Developed strong referral network in community to raise awareness and increase sales opportunities
- Analyzed customer needs to provide customized insurance solutions
- Calculated premiums and established payment methods for sales
- Finalized sales and collected necessary deposits
- Collected premiums on or before effective date of coverage
Sales Consultant
Subaru of Georgetown
07.2019 - 07.2021
- 100% Commission position
- Responsible for Internet and Walk In customers
- Assisting with needs assessment, full vehicle walk arounds and test drives
- Making sure all customers get a full delivery instruction of vehicles once sold
- Proven ability to meet and exceed sales expectations. Fluent with Reynolds CRM, it’s the only system we used
- All required training is self led, with new product knowledge tests happening regularly
- Sold new and used vehicles.
Sales Consultant
Mini of Austin
08.2017 - 07.2019
- 100% Commission sales position
- Available for new and preowned vehicles
- Responsible for fresh up walk in’s, phone ups, and working service drives for possible sales opportunities
- Fluent with
- Dealer Socket Blackbird edition and Reynolds CRM
- Responsible for self led quarterly product knowledge training, including online and local seminars
- Responsible for full delivery instruction of vehicles once sold, and ongoing concierge for all clients after sale.
Assistant General Manager
Red Robin Gourmet Burgers
01.2010 - 06.2017
- Manage day to day kitchen, bar, and dining room operations
- Hire, train, supervise, and manage on-going development of 45 front and back of house staff
- Lead certified learning coach training team including overseeing weekly meetings and goal setting
- Consistently ensure a positive dining experience for guests by resolving any issues with service or food
- Inventory set up, purchasing of food & beverage, and inventory control while adhering to budget guidelines
- Continually meet budget expectations by effectively managing labor, food and beverage costs, and minimizing waste, resulting in higher profits
- Produce weekly reports for corporate office to include; A/P, P&L, Food & Beverage inventory with beverage and food cost summaries
- Maintain high quality standards of hygiene, health and safety with daily walk-thru
- Assisted in overall restaurant preparations for 12 Steritech inspections resulting in consistent scores of 98%
- Appointed local restaurant marketing manager with duties including; social media, local community events and relationship building with local businesses to promote Red Robin and increase sales
- In ongoing training and mentoring by current General Manager in preparation for future role as a General Manager within Red Robin organization
Skills
- 20 years restaurant/customer service/sales experience
- Proven team building skills with a strong ability to unite teams and motivate staff
- Superior communication skills with both customers and colleagues
- Proficient user of KDS and Aloha POS operating systems, Menulink back of house software, Hotschedules and Watson scheduling programs Significant experience Reynolds CRM, eLeads CRM, Dealersocket, Word/Excel, and can operate either Windows or Apple based systems with ease
- Track record of excelling in a fast-paced, high-volume, demanding environment
- Keen ability to easily adapt to unexpected changes in staffing levels, customer flow, and business demands
- Local marketing, including working with BNI and B2B groups
- Driving and transportation
Timeline
Sales Consultant
Nyle Maxwell Preowned Supercenter
02.2023 - 09.2023
Uber Black Driver
Uber
03.2022 - Current
Insurance - Market Sales Associate
Allstate
08.2021 - 02.2022
Sales Consultant
Subaru of Georgetown
07.2019 - 07.2021
Sales Consultant
Mini of Austin
08.2017 - 07.2019
Assistant General Manager
Red Robin Gourmet Burgers
01.2010 - 06.2017
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