Summary
Overview
Work History
Education
Skills
Timeline
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Nathanya Alexander

Wyandanch,NY

Summary

Professional caregiver with commitment to high standards and achieving impactful results. Proven ability to provide compassionate support and maintain positive living environment. Reliable team collaborator who adapts to changing needs and ensures quality care. Skills include effective communication, empathy, and problem-solving.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist/Admin

Metro Therapy Inc.
11.2022 - 03.2025
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Provided individualized support and direct supervision to students with autism in a classroom setting, ensuring safety and engagement throughout the school day.
  • Supported students in developing communication, social, and behavioral skills through structured routines and positive reinforcement techniques.
  • Facilitated transitions between classroom activities, therapy sessions, and break times to maintain consistency and reduce anxiety.
  • Modeled appropriate social and academic behaviors, providing prompts, redirection, and encouragement to promote independence.

Operations Director

Big Money Visions
12.2019 - Current
  • Direct photo and videography service functions.
  • Handle phone calls and detailed-oriented calendars.
  • Orchestrate production pipelines, sales/marketing campaigns, payroll, scheduling & maintain files.
  • Created and strategically assisted in documentaries/short films.

Direct Support Professional

Head Injury Associations
08.2018 - 11.2021
  • Assisted in daily patient care for the mentally disabled and held consultations to patients.
  • Evaluating communication and social interaction skills.
  • Provided daily transportation for patients.
  • Supported individuals with head injuries in daily living activities and personal care routines.
  • Implemented individualized support plans to enhance clients' independence and quality of life.
  • Facilitated recreational activities that promoted social interaction and emotional well-being among clients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Finance Assistant

Security Dodge Chrysler Jeep Ram
09.2017 - 06.2018
  • Directed & transferred phone calls.
  • Filed administrative & financial paperwork and completed delivery process.
  • Communicated with banks and third-party vendors to get deals funded.
  • Data entry
  • Supported all efforts to simplify & enhanced the customer experience.

Education

Visual Communications, Business Administration

Farmingdale State University
Farmingdale, NY

Skills

  • Collaborative teamwork skills
  • Microsoft Office Suite/SharePoint
  • Adobe Photoshop
  • Diligent
  • Cash Flow Management
  • Methodical
  • Planning
  • Communication
  • Analytical
  • Innovative
  • Team Player
  • Consistent
  • Flexible
  • Self-Starter

Timeline

Front Desk Receptionist/Admin

Metro Therapy Inc.
11.2022 - 03.2025

Operations Director

Big Money Visions
12.2019 - Current

Direct Support Professional

Head Injury Associations
08.2018 - 11.2021

Finance Assistant

Security Dodge Chrysler Jeep Ram
09.2017 - 06.2018

Visual Communications, Business Administration

Farmingdale State University

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Nathanya Alexander