Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Affiliations
Accomplishments
Timeline
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Nathea Richardson

Brooklyn

Summary

Enthusiastic and dedicated individual with a passion for theater, and a strong work ethic developed through diverse professional experiences. At Chick-fil-A, I honed my customer service and operational skills by managing cash processes, monitoring customer satisfaction metrics, and collaborating with team members to maintain service excellence. As a self-employed Pet Care Specialist, I demonstrated exceptional responsibility and compassion by administering medications, observing pet behavior, maintaining hygienic environments, and fostering trust with animals and their owners.

Entrepreneurial and creative, I own and operate a small photography business. Through this venture, I have developed skills in client management, social media marketing, and business operations. I run a dedicated photography page to showcase my work, connect with clients, and build an engaged community. Proficient in Adobe Lightroom, with 2 years of hands-on experience in photo editing and enhancement. Skilled in operating DSLR cameras, with two years of practical knowledge in photography techniques and camera functionalities. Seeking opportunities to leverage my customer service skills, creativity, caregiving, and entrepreneurial spirit in a dynamic and innovative environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Daycare Teacher

Learning Steps Daycare
Brooklyn
01.2025 - Current
  • Supervised children during activities to ensure safety and engagement.
  • Assisted lead teacher in implementing lesson plans and educational activities.
  • Maintained a clean and organized classroom environment for optimal learning.
  • Communicated effectively with parents regarding children's daily progress and needs.
  • Supported children's emotional and social development through positive interactions.
  • Observed children's behavior to identify individual needs and provide appropriate support.
  • Maintained a safe environment for the children at all times.
  • Cared for infants and toddlers in accordance with established policies and procedures.
  • Provided guidance to help children learn proper behavior skills.
  • Encouraged creativity through art projects and creative playtime activities.
  • Assisted in preparing and serving meals to children.
  • Facilitated engaging sensory play activities to enhance children's cognitive and motor skills.
  • Ensured the comfort and hygiene of infants by efficiently managing diaper changes.

Overnight Pet Care Specialist

Freelance
Queens
07.2024 - Current
  • Administered prescribed medications to pets, ensuring precise adherence to dosage and schedules.
  • Ensured pets received daily nourishment by providing fresh wet and dry food along with clean water.
  • Created a nurturing environment through interactive play, enhancing pet trust and bonding.
  • Ensured a clean and hygienic environment by regularly cleaning litter boxes and managing waste.
  • Coordinated with pet owners to ensure adherence to medication schedules and dietary restrictions, enhancing pet well-being.
  • Recorded detailed logs of medication administration times and pet behavior to ensure transparency and accountability.
  • Monitored pet behavior and health to identify unusual changes, promptly notifying owners of concerns.

Photographer

Self Employed
Brooklyn
03.2024 - Current
  • Specializing in bounce flash photography for portraits and events, with a focus on baby showers and birthdays, capturing high-quality, memorable moments.
  • Manage all aspects of client communication, including inquiries, booking, scheduling, and maintaining strong client relationships throughout the project.
  • Use Adobe Lightroom for detailed photo editing, ensuring color correction, retouching, and enhancement to deliver polished final images.
  • Export and deliver edited photos to clients in a timely and professional manner, ensuring satisfaction with the final product.
  • Curate and manage an engaging social media presence, promoting photography services, sharing client work, and increasing brand visibility.
  • Consistently receive positive feedback from clients for attention to detail, and timely delivery of high-quality images.
  • Captured high-quality images for various events and clients.

Shift Leader

Chick-fil-A 918 8th Avenue In-Line
New York
11.2020 - 07.2025
  • Lead and supervise front-of-house staff to ensure smooth and efficient operations.
  • Develop and implement strategies to enhance the guest experience, including training staff on service standards, and overseeing and monitoring Customer Experience Monitor (CEM) scores to ensure that monthly targets are met.
  • Manage the inventory of front-of-house supplies, such as menus and POS systems, and coordinate with vendors to ensure timely replenishment.
  • Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues, and maintain positive relationships with customers.
  • Conduct regular staff meetings and training sessions to communicate updates, review performance metrics, and provide ongoing coaching and development.
  • Monitor and control labor costs, scheduling, and staffing levels to optimize efficiency and meet budgetary targets.
  • Accurately count and reconcile cash tills and the store safe daily, ensuring financial accountability.
  • Prepare and record daily deposits, and handle timely bank transactions.
  • Manage and order change to maintain sufficient cash flow for daily operations.

Theatre College Assistant

Laguardia Community College
Long Island City
10.2019 - 06.2020
  • Assist faculty members and staff in organizing and coordinating theatrical productions, including rehearsals, performances, and special events.
  • Provide administrative support, including scheduling meetings, maintaining calendars, and handling correspondence with students, faculty, and external contacts.
  • Coordinate production logistics, including scheduling rehearsals, securing rehearsal spaces, and coordinating technical rehearsals, and load-ins.
  • Assist with costume and set design, construction, and maintenance, including sourcing materials, organizing fittings, and overseeing construction crews.
  • Manage props and scenic elements, including inventory management, procurement, and organization for productions.
  • Assist with the coordination of auditions, callbacks, and casting processes, including scheduling, communication with actors, and facilitating audition panels.
  • Provide technical support during performances, including operating sound, lighting, and other technical equipment as needed.

Education

Associate of Science - Theatre

LaGuardia Community College
Long Island City, NY
06-2020

Skills

  • Supervision
  • Classroom management
  • Parent communication
  • Child development
  • Customer service
  • Team leadership
  • Problem solving
  • Attention to detail
  • Time management
  • Inventory management
  • Emotional intelligence
  • Stress management
  • Patience and empathy
  • Language skills
  • Health and safety procedures
  • Compliance
  • Cash Management
  • Group and individual instruction
  • Analytical skills
  • Proficient in Adobe Lightroom

Certification

New York Food Handlers License - 2022

Languages

English
Native/ Bilingual
Spanish
Professional

Affiliations

  • Advocacy & Community Engagement – Manage a personal advocacy blog focused on workplace rights, women’s health, intersectional equity, and trauma-informed practices; actively contribute to community initiatives.
  • Creative Projects – Develop and publish long-form essays and narrative content; maintain a professional photography portfolio on Instagram (@isomagic.photography).
  • Professional Development – Pursue ongoing self-directed learning in employment law, ADA compliance, and workplace investigations; complete online coursework in leadership and conflict resolution.
  • Education Goals – Preparing to return to school to earn a Paralegal Certification, with the long-term objective of attending law school.
  • Wellness & Mindfulness – Practice evidence-based mindfulness and sensory regulation strategies to enhance focus and resilience.

Accomplishments

  • Consistently achieved Yearly Honor Roll and Perfect Attendance throughout elementary and middle school.
  • First Place Winner, Colors of the Rainbow Ballroom Dancing Competition, Dancing Classrooms NYC (2013); performed in multiple showcases at the Riverside Church (2013–2015).
  • Theatre performances include The Comedy of Errors at Classic Stage Company (2017), LaGuardia Performing Arts Center (2018–2019), and a cold read at Disney Theatrical Studio (2019).
  • Original Thinker – Developed a unique mathematical approach to the Pythagorean Theorem, recognized by faculty as “The Nathea Theorem” (2017).
  • Self-taught Tarot Reader (2019–present), currently pursuing professional certification.
  • Teaching Assistant for Margolis Method Voice & Movement course at LaGuardia Community College (2019–2020).
  • Irene Ryan Scholarship Nominee, Kennedy Center American College Theatre Festival, Cape Cod, MA (2019).
  • Advanced to Senior Trainer at Chick-fil-A (2021) and later to Team Leader (2021).
  • Assisted Human Resources with Compliance & Equal Employment (Jan–Oct 2023); served on the Team Member Engagement Team (2024).
  • Self-taught Photographer (since 2022) with specialized skills in bounce flash photography (2024).
  • Self-taught Digital Designer using Canva (2024).
  • Beginner-level proficiency with Virtual DJ software (2017 & 2025).
  • Founded and manage a personal advocacy blog (2025).

Timeline

Substitute Daycare Teacher

Learning Steps Daycare
01.2025 - Current

Overnight Pet Care Specialist

Freelance
07.2024 - Current

Photographer

Self Employed
03.2024 - Current

Shift Leader

Chick-fil-A 918 8th Avenue In-Line
11.2020 - 07.2025

Theatre College Assistant

Laguardia Community College
10.2019 - 06.2020

Associate of Science - Theatre

LaGuardia Community College

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Nathea Richardson