Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
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Nathen Novak

Bay Shore

Summary

Dedicated and dependable U.S. Navy veteran with 7.5 years of experience leading teams, managing complex operations, and adapting quickly in high-stress, fast-paced environments. Known for strong leadership, clear communication, and a results-oriented mindset. Combines a background in military operations with hands-on customer service experience as a bartender, bringing a unique blend of discipline, adaptability, and people skills. Actively pursuing new opportunities to contribute, grow, and lead in a civilian role. Holds an active Secret Security Clearance (valid through 2027).

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Mana + Pua
Honolulu
07.2024 - 11.2024
  • As the lead bartender on weekend nights, I ensured that team members correctly prepared drinks and processed payments.
  • Created custom cocktails and shots for customers.
  • Helped inventory and ordered supplies for the bar.
  • Trained new hires to properly make drinks, and keep the bar area clean.
  • Showed high efficiency in serving multiple customers at a time.
  • Accurately counted and balanced the cash drawer at the end of each shift, with zero discrepancies.
  • Performed the closing process on a nightly basis, including locking up, cleaning, and preparing for the next business day.

Radar Branch Chief Air Traffic Controller

U.S. Navy Active Duty
Honolulu
01.2021 - 11.2024
  • Served as Air Traffic Control Radar Chief and ATCS examiner for the Fleet Area Control and Surveillance Facility (FACSFAC).
  • Trained and qualified over 40 controllers on radar data, sector control, radar supervision, and facility watch supervision.
  • Maintained records, voice recording communications, and processed flight plan data.
  • Maintained custodial control of all facility forms, records, and publications, and ensured their accuracy, completeness, and distribution.
  • Administered annual written examinations, and conducted skill evaluations.
  • Successfully led the facility to receive a 95% in the Naval Air Training and Operating Procedures Standardization (NATOPS) inspection.

Server

Rinka Japanese Resturant
Honolulu
01.2024 - 03.2024
  • Kept updated knowledge of the menu and promotions, recommending specific items according to preferences and food allergies.
  • Prepared and served a variety of beverages, including cocktails and specialty drinks, to meet the customers' preferences and enhance their dining experience.
  • Upsold high-profit items, such as specials and appetizers.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, plates, and to-go containers.

Air Traffic Control Supervisor

U.S. Navy Active Duty
San Diego
11.2017 - 01.2021
  • Successfully led and supervised 16 sailors through 3,540 mishap-free flight evolutions during the 2019 deployment.
  • Trained and qualified 10 junior personnel on approach, marshal, departure, and final control positions.
  • Issued clear, accurate directions to pilots and flight deck crew members to avoid accidents or injuries.
  • Managed communications by transferring control of departing flights to traffic control centers and accepting control of arriving flights.

Server

Bakers Square Restaurant
Schererville
01.2016 - 01.2017
  • Satisfied customers by keeping drinks topped off, and anticipating needs for condiments, napkins, and to-go boxes.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Educated guests on daily specials and menu offerings, such as appetizers, entrées, and desserts.
  • Completed opening and closing checklists, including filling dressings, emptying trash, and prepping silverware.

Grill Cook

Dairy Queen Grill & Chill
Saint John
06.2015 - 12.2015
  • Made sure that all orders were filled in an accurate and timely manner.
  • Maintained cleanliness and organization of line workstations.
  • Ensured all food was cooked to the correct temperature as per health code regulations.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Operated fryers and grills according to instructions to maintain safety and food quality.

To-Go Server

Texas Roadhouse
Dyer
06.2014 - 01.2015
  • Received payments, returned accurate change and closed checks in POS system.
  • Processed payments accurately and efficiently using POS system.
  • Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Assembled and served meals according to specific guest requirements.
  • Packaged and bagged cooked food and prepared items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Bachelor of Science - Biology

Stony Brook University
Stony Brook, NY
05-2027

Emergency Medical Services Program -

Stony Brook University
Stony Brook, NY
05-2025

Advanced Radar Air Traffic Control -

Naval Air Technical Training Center
Pensacola, FL
11.2020

Amphibious Air Traffic Control -

Naval Air Technical Training Center
Pensacola, FL
10.2017

Federal Aviation Administration Air Traffic Control Course -

Naval Air Technical Training Center
PENSACOLA, FL
08.2017

High School Diploma -

Hanover Central High School
Cedar Lake, IN
05.2016

Skills

  • Team leadership
  • Conflict resolution
  • Customer service
  • Hospitality and accommodation
  • Highly reliable
  • Clear and effective communication
  • Excellent judgment
  • Team training and development
  • Outgoing personality

Hobbies and Interests

  • Basketball
  • Flag Football
  • Hiking
  • Billiards
  • Movie Theaters

Certification

  • Emergency Medical Technician-Basic (EMT-B)

Timeline

Bartender

Mana + Pua
07.2024 - 11.2024

Server

Rinka Japanese Resturant
01.2024 - 03.2024

Radar Branch Chief Air Traffic Controller

U.S. Navy Active Duty
01.2021 - 11.2024

Air Traffic Control Supervisor

U.S. Navy Active Duty
11.2017 - 01.2021

Server

Bakers Square Restaurant
01.2016 - 01.2017

Grill Cook

Dairy Queen Grill & Chill
06.2015 - 12.2015

To-Go Server

Texas Roadhouse
06.2014 - 01.2015

Bachelor of Science - Biology

Stony Brook University

Emergency Medical Services Program -

Stony Brook University

Advanced Radar Air Traffic Control -

Naval Air Technical Training Center

Amphibious Air Traffic Control -

Naval Air Technical Training Center

Federal Aviation Administration Air Traffic Control Course -

Naval Air Technical Training Center

High School Diploma -

Hanover Central High School