Nathen Selby
Hanover,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Deployment Technician
Adept Consulting Services, Inc.
02.2023 - Current
- Expertly troubleshoot hardware and software issues, employing analytical skills and technical knowledge to swiftly diagnose and resolve problems, minimizing downtime and ensuring uninterrupted workflow.
- Proficiently install, troubleshoot, and configure new hardware components and peripherals, ensuring seamless integration into existing systems.
- Execute asset management tasks with precision by meticulously scanning and recording asset tags and serial numbers into a comprehensive spreadsheet, facilitating efficient tracking and inventory control.
- Demonstrate adeptness in imaging and software installation processes, ensuring the deployment of reliable and optimized systems tailored to organizational needs.
- Exhibit expertise in networking infrastructure by skillfully running custom length cables to connect imaging stations, optimizing workflow efficiency and system performance.
Retail Store Manager
Leslie's Swimming Pool & Supplies
02.2018 - 02.2023
- Managed day-to-day operations of the retail store, overseeing all aspects of business activities to ensure smooth functioning and optimal customer satisfaction.
- Spearheaded recruitment, hiring, and training processes, assembling a high-performing team focused on delivering exceptional service and driving sales.
- Implemented effective strategies for maintaining store conditions and visual merchandising standards, enhancing the overall shopping experience for customers and maximizing sales potential.
- Developed and executed comprehensive game plans to meet and exceed sales quotas, consistently achieving targets and driving revenue growth year over year.
- Monitored the stores Profit and Loss (P&L) statements and EBITA, analyzing sales performance and expenses to identify areas for improvement and cost-saving opportunities.
- Managed inventory levels and procurement processes, ensuring adequate stock levels to meet customer demand while minimizing excess inventory and associated costs.
- Cultivated and maintained strong relationships with key accounts, including local hotels and townships, negotiating contracts and providing personalized service to meet their specific needs.
- Demonstrated a consistent increase in store sales volume throughout tenure as manager, reflecting effective leadership, strategic planning, and execution of sales initiatives.
Assistant Store Manager
Leslie's Swimming Pool & Supplies
02.2017 - 02.2018
- Assisted in scheduling and assignment delegation to align with operational demands and ensure seamless service provision.
- Assisted the General Manager in developing and executing comprehensive game plans to meet and exceed sales quotas
- Conducted routine inventory audits to validate inventory levels, rectify discrepancies, and proactively anticipate future inventory requirements.
- Created positive customer relationships by delivering exemplary service and adeptly resolving inquiries with a courteous and informed approach, fostering repeat patronage and loyalty.
Assistant Manager
Verizon Wireless - Precision Wireless, LLC
07.2016 - 02.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Sales Representative
Sprint Wireless - IMobile, LLC
06.2015 - 07.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Cold-called leads and closed large number of new sales over several months.
Assistant Manager
RadioShack
09.2013 - 06.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Internship - Information Technology
Carroll County Public Schools
06.2012 - 06.2013
- Collaborated with the Information Technology Specialist to create and manage user accounts and permissions via Active Directory, ensuring secure access for staff and faculty members.
- Demonstrated proficiency in troubleshooting computer systems, swiftly diagnosing issues and executing repairs to minimize downtime and optimize operational efficiency.
- Utilized expertise in setting up and configuring Cradlepoint systems, enhancing network connectivity and reliability for remote access and off-site operations.
- Managed comprehensive inventory of computer systems, components, and peripherals, implementing robust tracking protocols to optimize resource allocation and budgetary oversight.
- Engaged in effective teamwork to streamline IT processes and improve overall system performance, contributing to the seamless functioning of technology infrastructure in an educational setting.
- Maintained up-to-date knowledge of industry trends and emerging technologies, actively pursuing opportunities for professional development to enhance skills and support organizational objectives.
Education
High School Diploma -
Francis Scott Key High School
Union Bridge, MD06.2013
Skills
Sales / Management:
- Retail Operations
- Hiring and Training
- Shift Scheduling
- Retail Employee Training
- Profit and Loss Control
- P&L Administration
- Store Opening and Closing
Information Technology:
- Computer Repair
- Hardware Installation
- Computer Operating Systems - Windows OS (Diagnose, Repair, Update, Install)
- File Transfer
- Operational Support
- Hardware Recommendations
- IT Systems Support
Hobbies
- I spend a lot of my free time tinkering with computers; whether it's building or upgrading my home computers or helping friends and family with their computer related issues.
- I also like to spend my free time expanding my current IT knowledge and keeping up-to-date with new emerging technologies.
- I also enjoy spending my free time playing video games on my PC.
Timeline
Deployment Technician
Adept Consulting Services, Inc.
02.2023 - Current
Retail Store Manager
Leslie's Swimming Pool & Supplies
02.2018 - 02.2023
Assistant Store Manager
Leslie's Swimming Pool & Supplies
02.2017 - 02.2018
Assistant Manager
Verizon Wireless - Precision Wireless, LLC
07.2016 - 02.2017
Sales Representative
Sprint Wireless - IMobile, LLC
06.2015 - 07.2016
Assistant Manager
RadioShack
09.2013 - 06.2015
Internship - Information Technology
Carroll County Public Schools
06.2012 - 06.2013
High School Diploma -
Francis Scott Key High School
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