Tagone Tracking CRM
Nathen Stout
Sales And Operations Specialist
Tacoma
Summary
I earn trust, uncover key business drivers and find common ground as an important identifier of revenue opportunities in sales, leadership and individual management roles spanning e-Commerce, customer satisfaction inventory, and more.
Navigate cultural challenges while creating/fulfilling inventory to deliver an exceptional customer experience. An extremely reliable and dependable worker that doesn't stop until the job is done and there is satisfaction with the work produced.
- Tenacious Quest for Success + Learning. Earned AA and BA in just 3 years while working full-time – gaining hands-on experience in research- and data-driven product roadmap development and positioning.
- Results-Driven Leadership. Whether leading Baby Boomers, Gen X or Millennials—figures out what makes teams tick, trains and transforms individuals into top-performers.
- Challenger of Conventional Wisdom. Always ask the WHY. Improve the user experience through smart, strategic thinking that anticipates outcomes. Present cases that influence, and lead change that drives efficiency and profitability.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Technical Recruiter
The Judge Group
Tacoma, WA
04.2022 - 04.2024
- Acted as a Lead to newer Recruiters and provided training services.
- Only Recruiter to survive 30% company-wide layoffs, and be successfully thereafter when under pressure.
- Provided valuable training resources for new hires to bolster team skills efficiently while offering ongoing support throughout tenure within the organization.
- Implemented innovative recruitment techniques to attract top-tier talent in competitive markets, staying ahead of industry trends.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Established long-term partnerships with clients by consistently delivering high-quality talent matches tailored to their specific needs.
- Led internal training sessions on recruitment best practices, enhancing the overall efficiency of the team''s hiring efforts.
- Effectively managed multiple simultaneous searches across various industries, proving adaptability and time management skills.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and referrals.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
- Maintained accurate records of all recruitment activities and provided regular updates to stakeholders on progress towards hiring goals.
- Wrote and posted technical job descriptions
- Onboarded new hires and set up training.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Sales and Operations
NeXtraction
01.2020 - 03.2022
- Shared feedback with internal departments to outline operational and training needs.
- Collaborated with management to define, document and implement new processes.
- Performed routine quality control and assessment reviews to drive accuracy and compliance of applications.
- Scrutinized data to troubleshoot and identify improvement opportunities.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Utilized Shopify to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
- Completed physical inventory counts each month.
- Adapted to shifting customer demands by strategically implementing and updating purchasing procedures.
- Increased traceability of cargo through documentation and use of remote tracking systems.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Lead Cook
Browns Point Diner
09.2014 - 12.2019
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Supervised line cooks to monitor food safety and order accuracy.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Developed process that reduced waste and improved supply turnover.
- Transitioned between breakfast and lunch service.
- Took over line positions in event of emergency.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Education
Bachelor of Arts - Finance
University of Washington
Tacoma 09.2017 - 12.2019
Associate of Arts - General Studies
Highline College
Seattle, WA 03.2015 - 09.2016
Skills
Product and service sales
Sales Goals
Merchandising
Quality control
Time management
Business Development
Self-Motivated
Active Listening
Analytical and Critical Thinking
Attention to Detail
Planning and Coordination
Interpersonal Communication
Multitasking Abilities
Teamwork and Collaboration
Critical Thinking
Accomplishments
- Former Eagle Scout, certified in April 2016.
- Collaborated with team of 6 in the development of health products.
- Effective Communication - Followed up and kept track of expected orders from POS software.
- Telephone Service - Professionally processed 20+ calls per day, providing information and service to ensure customer satisfaction. Reached sales that led to multiple orders over time.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Brought in new customers, clients, and star talent.
Software
Monday CRM
Hubspot CRM
Shopify POS
Microsoft Excel
Microsoft Powerpoint
Microsoft Word
LinkedIn Recruiter
Interests
Cooking
Basketball
Design and Fashion
Artificial Intelligence
Traveling
Active lifestyle/ Gym
Community Involvement
Timeline
Technical Recruiter
The Judge Group
04.2022 - 04.2024
Sales and Operations
NeXtraction
01.2020 - 03.2022
Bachelor of Arts - Finance
University of Washington
09.2017 - 12.2019
Associate of Arts - General Studies
Highline College
03.2015 - 09.2016
Lead Cook
Browns Point Diner
09.2014 - 12.2019