Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nathieal Gray

Denton

Summary

Store Manager with a strong focus on quality, adept at establishing clear guidelines and targeted goals to enhance revenue growth, team efficiency, and customer loyalty. Expertise in recruiting, hiring, training, and motivating high-performing teams to consistently exceed objectives. Proven track record as a motivational leader and strategic planner, with strong analytical problem-solving skills in retail environments.

Overview

13
13
years of professional experience

Work History

Store Manager

Bridgestone Americas
Denton
09.2020 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • C

Assistant Manager

Krogers Grocery Store
Denton
04.2012 - 09.2020
  • Managed daily operations of grocery department and ensured proper stock levels.
  • Supervised team members and provided training on store policies and procedures.
  • Coordinated product ordering and inventory management for optimal shelf placement.
  • Developed promotional displays to enhance product visibility and customer engagement.
  • Resolved customer inquiries and complaints to maintain high service standards.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.

Education

High School Diploma -

Assumption High School
Napoleonville, LA
05-2010

Some College (No Degree) - Business Administration

North Central Texas College
Denton

Skills

  • Customer service
  • Inventory management
  • Staff training
  • Retail strategy
  • Team leadership
  • Sales analysis
  • Conflict resolution
  • Performance monitoring
  • Effective communication
  • Time management
  • Problem solving
  • Decision making
  • Relationship building
  • Process improvement
  • Expense tracking
  • Retail sales techniques

References

References available upon request.

Timeline

Store Manager

Bridgestone Americas
09.2020 - Current

Assistant Manager

Krogers Grocery Store
04.2012 - 09.2020

High School Diploma -

Assumption High School

Some College (No Degree) - Business Administration

North Central Texas College

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