Nathanael Uneke
Farmington Hills,MI
Summary
Strategic solution architect with a proven track record in process evaluation and optimization and specializing in cloud computing and Automation. Stong background in system administration and IT project deployment. Innovative and ambitious with a passion for GenAI to contribute in furthering Alma's mission to provide simplified access to high quality mental health care.
Overview
7
7
years of professional experience
Work History
System Deployment Specialist
Legacy PC
Detroit, Michigan
08.2025 - Current
- Creating virtual machines on-premise and on the cloud: Successfully deployed virtual machines on-premise and in the cloud for operational efficiency.
- Created automation scripts for operating systems and firmware updates: developed automation script for operating system optimization and firmware updates.
- IT Project Deployment: Designed and lead deployment plans, ensuring seamless implementation through effective team work.
- Employee Training: Trained new employees and interns so they can be effective in their new roles.
- Diagnostics & Problem-Solving: Provide technical support during deployment processes and troubleshooting and resolving other issues that came up with laptops, servers and mobile devices.
- Disaster Recovery: Helped clients recover from the disaster of lost critical company files from storages media.
- Server configuration: Configured domain controller for managing users and access to resources in the IT infrastructure.
- Research and Development: Always researching for new technologies and engaging in self-development to be more valuable to my team and organization.
I.T Technical Support
Jetweb
Farmington Hills, Michigan
08.2018 - Current
- Deployment and configuration: Installed, configured, and maintained operating systems, hardware, and software for end-users.
- Vendor management: Coordinated with vendors to ensure timely delivery of hardware and software products.
- Trainer: Provided guidance to junior staff members regarding problem resolution techniques.
- System improvement: Evaluated existing systems to identify areas for improvement or optimization.
- Technical Support: Provided user support on a variety of technical issues like, blue screen of death, PC freezing, slow pc, PC on able to boot, Email not going out or coming in, broken PC screen, PC motherboard and printers for both in-house and external clients therefore keeping their productivity up.
- Server Hardware Setup: Installation of Rack Servers in Data Centers.
- LAN Setup and Configuration: Used Cat5/6 cabling for to setup and configure LAN infrastructure.
- Custom Email and Domain name Configuration: Configuring custom email addresses, emails and domain names for internal business and external clients.
System Support Specialist
Stanley Black & Decker
Troy, Michigan
07.2024 - 07.2025
- Troubleshooting and problem solving: Performed troubleshooting and resolution of system problems for in-house users remotely and in-person.
- Team work: Collaborated with IT teams to resolve complex technical challenges.
- Managed mobile devices: Managed and configured mobile devices like Android and IOS mobile devices to ensure they are compliant.
- Employee Training: Trained new employees and interns so they can be effective in their new roles.
Education
Intermediate Certificate - CCNA, RSTECH
SkillSoft
06.2025
Microsoft Azure Administrator - Information Technology
Skillsoft
02.2025
Server Solutions Architect V3. -
HPE Education Training Center
Comptia A+ Bootcamp -
NIIT
Skills
- Cloud computing expertise
- Virtualization technologies
- Networking troubleshooting
- System administration
- Automation Scripting
- Experienced in MDM
- Enterprise Server Design
- Rack and Stack (HP servers)
- Software Installation and Maintenance
- Hardware Installation and Maintenance
- IP phone configuration and maintenance
- Customer support
- Problem-solving
Timeline
System Deployment Specialist
Legacy PC
08.2025 - Current
System Support Specialist
Stanley Black & Decker
07.2024 - 07.2025
I.T Technical Support
Jetweb
08.2018 - Current
Intermediate Certificate - CCNA, RSTECH
SkillSoft
Microsoft Azure Administrator - Information Technology
Skillsoft
Server Solutions Architect V3. -
HPE Education Training Center
Comptia A+ Bootcamp -
NIIT
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