Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
4
4
years of professional experience
Work History
Account Receivable
Transhorn Trucking LLC
02.2021 - 01.2022
Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes.
Maintained accurate records of all financial transactions, ensuring compliance with company policies and procedures.
Reduced overdue accounts by consistently monitoring and following up on outstanding invoices.
Improved cash flow by promptly resolving billing discrepancies and disputes with clients.
Minimized instances of late payments by providing consistent follow-up reminders to clients approaching due dates.
Maintained accurate records of customer accounts, payments and payment plans.
Researched billing errors and discrepancies to initiate corrective action.
Dispatch Assistant
Transhorn Trucking LLC
02.2021 - 01.2022
Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
Assisted in reducing response times for urgent requests through prioritizing tasks and coordinating resources effectively.
Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
Teacher
Hadnet School
09.2017 - 06.2018
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported student physical, mental, and social development using classroom games and activities.
Graded and evaluated student assignments, papers, and course work.
Developed and administered tests for students to measure academic proficiency and understanding.
Helped students explore concepts with engaging, learning-focused activities.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Secondary Education Teacher (English) at Brownsburg Community School CorporationSecondary Education Teacher (English) at Brownsburg Community School Corporation