NATALIA SOTO
Davidson,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hostess position to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Carrabba's Restaurant
Concord, NC
10.2025 - Current
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system to optimize seating arrangements during peak hours.
- Coordinated with servers and kitchen staff to streamline guest flow and communication.
- Trained new hostesses on operational procedures and customer service standards.
Childcare Worker
Concord Academy
Concord, NC
05.2023 - 09.2025
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Developed age-appropriate activities and crafts to engage children.
- Utilized positive reinforcement techniques to encourage good behavior.
- Monitored children's activities to verify safety and wellbeing.
Shift Lead
Jeremiah's Italian Ice
Locust, NC
10.2022 - 04.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Associate of Arts - General Studies
Rowan-Cabarrus Community College
Kannapolis, NC05-2027
Skills
- Communication
- Customer Service
- Computer Skills
- Problem Solving
- Attention to detail
- Collaboration
- Teamwork
- Adaptability
Languages
English
Spanish
Timeline
Restaurant Hostess
Carrabba's Restaurant
10.2025 - Current
Childcare Worker
Concord Academy
05.2023 - 09.2025
Shift Lead
Jeremiah's Italian Ice
10.2022 - 04.2023
Associate of Arts - General Studies
Rowan-Cabarrus Community College