Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Natia Abuladze

New York,NY

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Customer Service Retail Sales Consultant

Myself Lingerie
Brooklyn, NY
03.2022 - Current
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Loan Officer

Credo Bank
Kutaisi,Imereti , Georgia(country)
04.2009 - 12.2021
  • Developed and maintained relationships with potential customers to increase loan business.
  • Counseled clients on debt management and repayment plans.
  • Reviewed credit histories, income statements, and other financial information of loan applicants.
  • Analyzed financial data to determine the feasibility of granting loans.
  • Verified accuracy of loan documents prior to approval.
  • Negotiated terms and conditions of loan contracts.
  • Approved or denied loan applications based on established guidelines.
  • Assisted in the development of new products and services for loan customers.
  • Conducted risk analysis to identify potential losses associated with certain loans.
  • Prepared reports detailing loan portfolio performance metrics.
  • Explained various types of loans available to customers and their associated terms and conditions.
  • Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
  • Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
  • Participated in community events to promote bank's consumer lending services.
  • Processed payments received from borrowers in accordance with established policies and procedures.
  • Identified opportunities for cross-selling additional products and services.
  • Researched account issues as needed when discrepancies arise between borrower records and actual payment history.
  • Attended periodic training sessions related to consumer lending operations.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Performed daily maintenance of loan applicant database.
  • Approved loan within specified limits or referred to appropriate approval level.
  • Prepared reports for customers with delinquent and irreconcilable accounts.
  • Set up debt payment plans based on client credit, income and assets.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.

Education

Master's Academic Degree With A Major in Humanitarian Sciences - Translator-Reviewer of English Language

Akaki Tsereteli State University
Kutaisi,Georgia(country)
09-2007

Skills

  • Product Knowledge
  • Store Organization
  • Cash Handling
  • Customer Assistance
  • Retail Merchandising
  • Loss Prevention
  • Self Motivation
  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Sales and Promotions
  • Creative Thinking
  • Team Cooperation
  • Staff Support
  • Friendly and Helpful

Certification

Business,Commercial and Economical Institute courses from 03/24/2008-06/27/2008 in Bank Auditing and Accounting

Languages

Georgian
Native/ Bilingual
English
Professional
Russian
Professional
Spanish
Elementary

Affiliations

I like reading books,especially historical fiction,biography

Also like to listen to music -of listen which jazz is special,I also listen different genres

Timeline

Customer Service Retail Sales Consultant

Myself Lingerie
03.2022 - Current

Loan Officer

Credo Bank
04.2009 - 12.2021

Master's Academic Degree With A Major in Humanitarian Sciences - Translator-Reviewer of English Language

Akaki Tsereteli State University

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Natia Abuladze