NATIA PACHUASHVILI
NEW YORK,UNITED STATES
Summary
Dynamic senior banker with a proven track record at Bank of America, excelling in client relationship management and regulatory compliance. Expert in financial analysis and digital banking solutions, consistently enhancing client experiences, and driving operational efficiency. A top performer and recipient of the Circle of Excellence award, consistently achieving sales targets while fostering strong client connections.
Overview
14
14
years of professional experience
Work History
Senior Banker
Bank of America
Brooklyn, NY
02.2025 - Current
- Partner with teams to provide tailored financial solutions for consumer and small business clients, aligning with their unique life goals.
- Guide clients in utilizing self-service technologies, enhancing transaction efficiency, and promoting digital adoption.
- Leverage available resources and technologies to continuously improve client experience, and drive operational excellence.
- Ensure strict adherence to regulatory guidelines, processes, and compliance standards in account management and transactions.
- Proactively manage client interactions, optimizing outcomes while maintaining the highest levels of accuracy and service quality.
Relationship Banker
BANK OF AMERICA
02.2024 - 02.2025
- Execute the bank's risk culture and strive for operational excellence
- Build relationships with clients to meet financial needs
- Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Grow business knowledge and network by partnering with experts in small business, lending, and investments
- Manage financial center traffic, appointments, and outbound calls effectively
- Drive the client experience
- Manage cash responsibilities.
Client Advisor
NEIMAN MARCUS
09.2023 - 12.2024
- Build and maintain strong client relationships
- Offer expert product knowledge and fashion insights
- Coordinate VIP events and special client experiences
- Meet sales targets and track client preferences
- Collaborate with in-store teams for a seamless shopping experience
Sales Leader
SMCP- SANDROPARIS, MAJE
11.2022 - 11.2023
- Handled all operational tasks to ensure smooth store functioning
- Managed inventory to ensure optimal levels
- Provided tailored product recommendations to customers
- Engaged consistently with customers, promoting products and suggesting selling
Sales Associate
THE KOOPLES
01.2019 - 01.2021
- Managed inventory tasks, including receiving shipments and stocking merchandise
- Boosted sales by engaging customers, recommending products, and sharing product knowledge
- Handled visual merchandise to maintain attractive store displays and layouts
Senior Banker
TBC BANK OF GEORGIA
01.2015 - 01.2017
- Identified potential prospects for the bank's offerings
- Promoted new banking products to existing clients
- Conducted client meetings to understand financial aspirations and suggested suitable banking products
Personal Banker
PROCREDIT BANK
01.2011 - 01.2015
- Collaborated with teams to offer consumer and small business solutions
- Assisted and educated clients on self-service transaction technologies
- Leveraged resources to enhance client experience and ensure operational accuracy
- Managed client interactions while adhering to regulatory requirements
Education
Associate Degree - Studio Arts
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Associate degree - business administration
AKAKI TSERETELI STATE UNIVERSITY
Skills
- Financial analysis
- Regulatory compliance
- Problem resolution
- Product promotion
- Client relationship management
- Sales strategy
- Digital banking solutions
- Customer engagement
- Market research
- Inventory management
- Operational efficiency
- Cross-selling products
Languages
English
Full Professional
Georgian
Native/ Bilingual
Timeline
Senior Banker
Bank of America
02.2025 - Current
Relationship Banker
BANK OF AMERICA
02.2024 - 02.2025
Client Advisor
NEIMAN MARCUS
09.2023 - 12.2024
Sales Leader
SMCP- SANDROPARIS, MAJE
11.2022 - 11.2023
Sales Associate
THE KOOPLES
01.2019 - 01.2021
Senior Banker
TBC BANK OF GEORGIA
01.2015 - 01.2017
Personal Banker
PROCREDIT BANK
01.2011 - 01.2015
Associate Degree - Studio Arts
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Associate degree - business administration
AKAKI TSERETELI STATE UNIVERSITY
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