Natika Adams
Columbia,SC
Summary
Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transportation Manager
Werner Enterprises
14507 Frontier Rd, Omaha, NE 68138
08.2022 - Current
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Oversaw team of [Number] drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Operations Supervisor
Waste Industries/GFL
06.2011 - 05.2022
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Motivated and trained employees to maximize team productivity.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Master of Science - Criminal Justice/Crime Scene Investigations
Purdue University
West Lafayette, IN02.2021
Bachelor of Science - Criminal Justice/Crime Scene Investigations
Purdue University
West Lafayette, IN08.2019
Skills
- Team Leadership
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Training Management
- Assignment Delegation
- Verbal and Written Communication
- Recruitment and Hiring
- Staff Scheduling
- Human Resources Oversight
- Customer Service Management
Certification
FEMA Training and Certification
Timeline
Transportation Manager
Werner Enterprises
08.2022 - Current
Operations Supervisor
Waste Industries/GFL
06.2011 - 05.2022
Master of Science - Criminal Justice/Crime Scene Investigations
Purdue University
Bachelor of Science - Criminal Justice/Crime Scene Investigations
Purdue University