Genenean Davis
Lawrenceville,GA
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
4
4
years of professional experience
Work History
Front Office Manager
OK Staffing Of Georgia
02.2021 - Current
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Implemented staff training programs, improving employee performance and team cohesion.
- Updated guests'' profiles systematically incorporating preferences and feedback for providing personalized experiences during future visits.
Warehouse Associate
Adecco Staffing/ Publix Warehouse
01.2020 - 02.2021
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Helped train new employees in safe practices and warehouse procedures.
- Consistently lifted materials weighing as much as 50 pounds.
Skills
- Read, writes Spanish
- Spanish speaking interpreter
- Typing 30 WPM
- Excel Spreadsheet/Database Management
- Multi-Phone lines
- Exceptional Customer Service
- Decision-making capabilities
- Performance Tracking and Evaluation
- Employee Development
- Event Organizer
- Inventory Control
Languages
Spanish
Full Professional
Timeline
Front Office Manager
OK Staffing Of Georgia
02.2021 - Current
Warehouse Associate
Adecco Staffing/ Publix Warehouse
01.2020 - 02.2021
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