Natika L Jenkins
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Diagnostic Imaging Receptionist
Houston Methodist Willowbrook Hospital
06.2005 - Current
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
Intensive and Intermitted Care Unit Secretary/ PCA
Houston Methodist Willowbrook Hospital
03.2001 - 06.2005
- Answers telephones and directed calls to appropriate staff or department
- Performed various administrative functions, such as ordering and maintaining inventory of supplies
- Super user for Unit Secretaries
- Obtained patient vital signs and reported results to staff nurse noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Collected and transported specimens to prepare for lab testing.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Education
Certificate of Completion - Outstanding Reporting in CPT Evaluation & Mgmt
Katy ISD Community Education
Katy, TX04.2002
Certificate of Completion - Medical Insurance Billing & Coding
Katy ISD Community Education
Katy, TX04.2002
Certification - Cardiac Dysrhythmia Interpretation
Cypress Fairbanks Medical Center Hospital
Houston, TX10.1999
Certification - Nursing Assistance
Alexandria Regional Technical Institute
Alexandria, LA06.1995
GED -
Pineville High School
Pineville, LA06.1992
Skills
- Train Employees
- Medical Programs Implementation
- Quality Assurance Controls
- Profitability Strategies
Timeline
Diagnostic Imaging Receptionist
Houston Methodist Willowbrook Hospital
06.2005 - Current
Intensive and Intermitted Care Unit Secretary/ PCA
Houston Methodist Willowbrook Hospital
03.2001 - 06.2005
Certificate of Completion - Outstanding Reporting in CPT Evaluation & Mgmt
Katy ISD Community Education
Certificate of Completion - Medical Insurance Billing & Coding
Katy ISD Community Education
Certification - Cardiac Dysrhythmia Interpretation
Cypress Fairbanks Medical Center Hospital
Certification - Nursing Assistance
Alexandria Regional Technical Institute
GED -
Pineville High School
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