Natily Cyphers
Niagara Falls,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Early Childhood Educator Assistant
Early Head Start - The Child Center of NY
Niagara Falls, NY
11.2023 - Current
- Prepared snacks and meals for the children according to dietary guidelines.
- Helped maintain a clean and healthy classroom environment.
- Assisted teachers with documenting student progress using established assessment tools.
- Organized play areas, toys, and other learning materials to promote creative play.
- Assisted in maintaining accurate records of attendance, developmental milestones.
- Observed children's development and reported any concerns to lead teacher.
- Encouraged positive behavior through modeling appropriate behaviors.
- Read stories, sang songs, played games, and assisted in crafts with groups of children.
Teachers Assistant
Wee Care Day Care Learning And Development Centers
Youngstown, NY
04.2023 - 10.2024
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Facilitated small group instruction and activities for students of varying abilities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Coordinated daily tasks between teachers and other staff members.
- Created visual aids such as bulletin boards or displays to enhance the learning environment.
Host
Seneca Niagara Resort & Casino buffet
Niagara Falls, NY
07.2022 - 05.2024
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Ensured compliance with health and safety regulations within the restaurant.
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Production Worker
Compu-Mail
Grand Island, NY
06.2020 - 07.2022
- Assisted in setting up production lines for manufacturing processes.
- Cleaned up work area at end of shift to maintain safe working environment.
- Monitored production line operations to ensure efficiency and accuracy.
- Tracked production data such as number of items produced per hour, day, week.
- Prepared packages for distribution, including labeling and stamping envelopes.
- Scanned documents into electronic filing system.
- Maintained records of all processed mail items, such as date of receipt, type of item, weight, cost.
- Operated postage meter machine to affix correct postage on outgoing mail.
- Processed and sorted incoming mail according to specified criteria.
Crew Member
Wendys Fast Food
Niagara Falls, NY
11.2018 - 06.2020
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Informed customers about daily specials in an engaging manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Food and Beverage Associate
Fantasy Island Amusement Park
Grand Island, NY
05.2018 - 09.2018
- Resolved customer complaints in an efficient and friendly manner.
- Adhered to all safety and sanitation guidelines while preparing food items.
- Kept up-to-date with current menu items, specials, promotions, pricing, policies.
- Replenished condiments at tables as needed or requested by customers.
- Checked identification cards of customers ordering alcoholic beverages to verify age requirements were met.
- Operated cash registers accurately and efficiently during peak business hours.
- Worked closely with managers to ensure smooth operations during peak business times.
- Ensured compliance with health department regulations regarding proper storage temperatures for food items.
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
- Performed inventory checks on a daily basis to ensure availability of necessary supplies.
- Greeted customers upon arrival and took their orders promptly and courteously.
- Trained new employees on restaurant protocols and procedures related to Food and Beverage services.
- Provided excellent customer service to guests in a timely and professional manner.
- Assisted with food preparation, including washing, cutting, and storing ingredients.
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY06-2020
CDA - Child Development
Niagara University
Niagara Falls, NYSkills
- Excellent Communication
- Time Management
- Active Listening
- Relationship Building
- Adaptability
- Professionalism
- Organizational Skills
- Collaborative and Team-Oriented
- Multitasking
- Problem-Solving
- Task Prioritization
- Decision-Making
Timeline
Early Childhood Educator Assistant
Early Head Start - The Child Center of NY
11.2023 - Current
Teachers Assistant
Wee Care Day Care Learning And Development Centers
04.2023 - 10.2024
Host
Seneca Niagara Resort & Casino buffet
07.2022 - 05.2024
Production Worker
Compu-Mail
06.2020 - 07.2022
Crew Member
Wendys Fast Food
11.2018 - 06.2020
Food and Beverage Associate
Fantasy Island Amusement Park
05.2018 - 09.2018
High School Diploma -
Niagara Falls High School
CDA - Child Development
Niagara University