Ayanna N. Armstrong-Robinson
Chicago,IL
Summary
Focused Admin Administrator and Project Manager adept at planning, directing and maintaining continuous operational standards across various departments with high quality standards. Applying creative and analytical approach to process improvements by identifying or anticipating problems and providing solutions. Additionally, a resourceful administrative professional with 10+ years of collaborating with high ranking and high-achieving executives. Proven track record support with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Egon Zehnder
05.2022 - Current
- Provides organized and coordinated admin support in a fast paced consulting firm with daily calendar management, high level email triaging, and effective liaisoning between consultants, clients, and candidates for open executive and board role search roles.
- Assists semiconductor and technology focused consultant that manages a $10 million client portfolio with business development strategies to increase revenue by 10% annually
- Processes invoices, travel expenses, and reimbursements for all clients, candidates and consultants alike.
- Produces accurate office files, spreadsheets, consultant crafted confidential reports, and presentations using advanced software proficiencies.
- Handles logistics, agendas and candidate travel arrangements with clients; in addition to executing all around communications for references, education verification, and offer letters.
Manager of Executive Administration & Management
Howard Brown Health
04.2021 - 04.2022
- Coordinated operations of a team comprised of 7 executive assistants with hiring, onboarding and training staff to deliver top-tier admin support to C-suite executive and their respective departments and programs.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals, Improving operational planning and frameworks to enhance resource utilization and reduce waste.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of EA personnel.
- Maintained operational facilities by organizing and updating departmental seating charts; assisting with major office improvements and workspace move projects.
- Managed complex calendar scheduling with a focus on proper allocation of CEO's availability. Transcribed and formatted concise meeting minutes for all company and team huddles; created expense reports, budgets and filing systems for expert tracking and reconciliation. Distributed company-wide announcements, booked conference rooms, while managing ongoing travel and catering needs for CEO and other C-suite executives.
Executive Assistant - Behavioral Health & SS
Howard Brown Health
04.2020 - 04.2021
- Provided high-level administrative support to two Directors of Behavioral Health and Social Services; ensuring the smooth workflow and daily operations for 100+ departmental psychologists, therapist, and social service staff while working with highly confidential information and matters.
- Support include administrative services, calendar management, financial requests and monitoring, and preparation of documents for meetings and projects. Draft letters, and emails.
- Efficiently order and track/route program materials, internal organizational materials, and external purchases. Take accurate and concise minutes at team meetings, while monitoring and track client assistance requests through grant funded programs.
- Oversee the monitoring of the department’s credit card usage, check requests, conference requests, mileage, and other expenditures. Prepare itineraries; organize air and hotel travel accommodations for Director/department staff, and clients.
Director of Events & External Relations
Chicago House And Social Services Agency
09.2019 - 01.2020
- Drive corporate development revenue goals of $800,000 through community partnerships, event fundraising, and external communications efforts.
- Successfully formalized a corporate partnership program aimed to raise $100,000 in unrestricted support, $400,000 in corporate giving, and $300,000 in special events revenue.
- Serve as a liaison in co-managing the Associate Board with the Director of Annual Giving & Development Operations to ensure revenue and engagement goals are met and filtered into development goals.
- Oversees the Events and Communications Associate's efforts to increase the organizations social media audience through organic and paid reach methods.
Senior Development Associate
Cradles to Crayons
10.2017 - 09.2019
- Assist in achieving the organization's annual development revenue goal of $3.5 million through effective tactics and creative strategies for small donor engagement.
- Cultivates small donors through various programs and campaigns with annual contributions of $900,000+ , in addition to leading structured volunteer groups for individuals, families, and corporate participants at The Giving Factory.
- Strategically implemented the Next Generation Council which raises
organization's visibility among young professionals, generating $50,000 in revenue annually through special events and other engagements. - Expanded the small donor base of individuals (with a keen focus on brand marketing) by executing innovative programs to raise critical resources in support of the organization's mission to serve 82,500 low-income children through Child Champion Monthly Giving program, Volunteer Wrap up Pitches, Giving Tuesday, and Annual Appeals.
- Served as lead marketer for all external communications (website, blog
updates, annual report, and all social media platforms) and also increased social engagement by 30% over a year and half period.
Community Engagement Associate
Chicago House And Social Service Agency
08.2016 - 09.2017
- Managed and increased financial revenue goals for small donors of $100,000 annually.
- Recruited and trained volunteers and interns for special events.
- Supported the development staff with building and cultivating community partnerships through innovative projects.
- Served as lead staff for external communications (website blog updates, and all social media platforms).
- Developed programs to support organization's long term goals.
Lead Developer/Campaign Coordinator #Proud2Share
Chicago House And Social Service Agency
07.2015 - 08.2016
- Contributed ideas and suggestions in team meetings with researchers, design teams, and CEO.
- Deliver compelling campaign strategy to address LGBTQ childhood poverty. Managed campaign development, creative designs and ad tracking, Increased traffic to website by developing and implementing attention-grabbing plans. Cold called more than 250 potential corporate donors within 1 year and maintained solid 20% conversion rate on leads.
Executive Assistant to CEO
Chicago House And Social Service Agency
06.2013 - 08.2016
- Accurately and effectively maintained day to day schedule of agency's CEO. Provided logistical support to visiting executives, high touch donors, and high profiled politicians.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members, while planned and executed corporate meetings, lunches and special events for groups of 80+ employees.
- Worked closely with auditors during review process, providing clerical support and completing assigned tasks. Approved travel expenses and reimbursement requests from managers and other administrative support professionals. Managed sensitive information with discretion while investigated issues and problems and drafted responses to urgent requests.
- Maintained office supplies by checking stocks and placing orders. Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Education
Associate of Arts - Human Services Management
University of Phoenix
PHOENIX, AZ04.2016
Skills
- Top Tier Executive Administrative Support with Strong Organizational and Problem Solving Skills
- Excellent Oral and Written Communication
- Advanced Microsoft Office Suite, Orchestra, OneNote, Teams, Paycom, Raisers Edge, Salesforce, Insights, Adobe, Opera, Canva, Word Press, Click & Pledge, Concur, Smartsheet, and Google Suite
- Social Media, Brand-Marketing, and Content Design
- Special Events
- Proficiency in Project Management; Teamwork/Collaboration
- Expertise in Managing Young Professional Boards and Councils
- Employee Onboarding, Training and Development
Affiliations
American Association of Notaries
State of Illinois, 11/18/2025
Civic Engagement
Camp One Step, 5/2021
Serves on the E&I Committee as a thought leader for inclusive programming for LGBTQ+ identified children who have been diagnosed with cancer. A Children’s Oncology Services organization which offers 11 different programs throughout the year serving children and families who live in Illinois, Wisconsin and throughout the Midwest.
Cradles to Crayons Chicago, 11/2017
Lead a team of enthused young professional via an advisory capacity to the Cradles to Crayons mission through impactful individual and corporate giving opportunities to increase sustainability goals. C2C provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive – at home, at school and at play, supplying items free of charge by engaging and connecting communities.
Timeline
Executive Assistant
Egon Zehnder
05.2022 - Current
Manager of Executive Administration & Management
Howard Brown Health
04.2021 - 04.2022
Executive Assistant - Behavioral Health & SS
Howard Brown Health
04.2020 - 04.2021
Director of Events & External Relations
Chicago House And Social Services Agency
09.2019 - 01.2020
Senior Development Associate
Cradles to Crayons
10.2017 - 09.2019
Community Engagement Associate
Chicago House And Social Service Agency
08.2016 - 09.2017
Lead Developer/Campaign Coordinator #Proud2Share
Chicago House And Social Service Agency
07.2015 - 08.2016
Executive Assistant to CEO
Chicago House And Social Service Agency
06.2013 - 08.2016
Associate of Arts - Human Services Management
University of Phoenix
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