Focused Education Coordinator with thirteen years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects. Aimed on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Desire growth-oriented position in dynamic, fast-paced environment.
Hi, I’m
Natisha R. Smith
San Antonio,TX
Summary
Work History
College of Allied Health Sciences, Henry Jackson Foundation, JBSAFort Sam Houston, TX
Education Coordinator
06.2020 - Current
Job overview
- Interviews and counsels military and civil service personnel to help them achieve success in completing professional certifications, licensures and or academic degrees within their technical specialty
- Provides individualized interviews and counseling to aid individuals in comprehending academic degree requirements within their technical specialties and pathways to successful completion
- Prepares initial evaluation of students' transcripts from colleges and universities previously attended and determines the transferability of credits to degree plans
- Develop comprehensive degree plans for individual students
- Research course descriptions in college catalogs to determine transferability to degree plans
- Refer students to the appropriate Administrator or external agencies/offices when issues are outside the scope of academic advisement
- Coordinates communications with students regarding registration, enrollment, matriculation and graduation
- Counsels and assist individuals with establishing plans for meeting their goals by providing information about available opportunities to include not only provided resources and services but external courses or programs that supports achievement of established goals
- Monitors progress of individuals to ensure progress in educational goals
- Conducts periodic follow-ups to ensure that individuals are working toward their educational/professional goals as initially developed or if a modification or change is needed
- Engages in outreach efforts in order to contact and work with those who are not motivated to seek voluntary counseling
- Ensures that if satisfactory progress is not being made, the individual is again counseled, the stated goals reviewed, and the necessary assistance is provided
- Prepares/conducts informational briefings for groups or organizations to inform them of the colleges’ mission and degree programs
- Promotes and encourages individuals' self-development through achievement of professional credentials and academic degrees provided
- Advises students regarding availability of the installation's Education Services Office where information can be provided on educational opportunities in local colleges and universities, distance education, CLEP and DANTES testing program, GI Bill Tuition Assistance, military services tuition assistance, grants, and other forms of financial aid
- Contacts are with military personnel of all tanks, and civil service employees
- Contacts also include educational institutions, various agency officials, and community, state, and federal organizations
- The purpose of contacts is to assist and motivate clients in planning educational goals and to resolve problems encountered during the process
- Contacts made with educational institutions and other agency personnel and organizations are to resolve problems, gain new information, clarify situations, and ensure accuracy of information
- Provided guidance, advice, and technical assistance on administrative operations and activities of the CAHS to appropriate administrators, department chairs, program directors, faculty, staff, and students, including completion and submission of documents and forms to appropriate offices
- Managed and coordinate academic appointments and conduct training activities with various departments at the CAHS branch campus, additional locations and other instructional sites
- Served as consultant and liaison between the school and USU Civilian Human Resources Department on matters of faculty appointments and submit documentation in accordance with policy and procedures
- Developed students’ individualized degree plans based on awarded credits and assist with meeting educational goals by providing guidance on requirements, resources and services available to them
- Developed, prepare, and/or recommend changes to instructions, operating policies, or procedures relating to academic appointments, educational programs or activities to ensure successful accomplishment of program goals and objectives
- Reviewed and interpret revised Federal, DoD, Uniformed Services University, the CAHS, and accrediting organizations’ policies, procedures, and requirements to administer programs; determine applicability; and ensure program compliance.
Northwest Vista CollegeSan Antonio, TX
Adjunct Faculty
08.2012 - 12.2019
Job overview
- English Composition I, English Composition II, Developmental English I, Developmental English II, Student Development
- Maintains updated course syllabi and provides each student with this written statement of course requirements at the beginning of the semester
- Prepares course materials; and uses teaching techniques, which include delivering lectures, power point presentation, computer work, guest speakers and leading class discussions
- Conducts evaluations of student performance and assign grades based on evaluations
- Maintains a record of student attendance and grades according to college and state policy
- Maintains a minimum of ten office hours a week and is available for student conferences and tutoring
- Contributes to the development and revision of course content and instructional materials, textbook/equipment selection, and assessment strategies
- Provides students with academic and career advisement
Brooks Academy of Science and EngineeringSan Antonio, TX
English II/III Lead Teacher
08.2016 - 05.2019
Job overview
- Planned, prepared and delivered lessons to all students including special populations using TEKS and district guidelines
- Sought approval for deviations from district guidelines as necessary
- Taught according to the educational needs, abilities and achievement of the individual students and groups of students
- Adopted and worked towards the implementation of the school’s development plan
- Assigned work, and grades work carried out by students
- Assessing, records and reports on the development, progress, attainment and behavior of students
- Provided and contributes to oral and written assessments, reports and references relating to individual students or groups of students
- Participated in arrangements within an agreed national framework for the appraisal of students’ performance
- Promoted the general progress and well-being of individual students, groups of students or class entrusted
- Encouraged students to participate in class by taking a hands-on approach to teaching
- Participated in regular staff meetings and occasional meetings with administrators
- Worked with students English Language Learners and provided additional classroom support
- Prepared innovative classroom games to reinforce concepts covered in books, worksheets, etc
- Ensured that students received an appropriate level of language support
- Established effective communications with students and parents
- Prepared periodic quizzes practice tests and tests to test proficiency
- Included digital media along with traditional classroom materials
- Worked with administrators to develop action plans
- Assisted with monitoring and administering AP, Pre- SAT, SAT, Mock STAAR and STAAR Test
Alamo CollegesSan Antonio, TX
Financial Aid Advisor
05.2013 - 05.2016
Job overview
- Supervised the delivery of intake service advising, financial aid assistance and request for assistance with admission and other record holds, and date conflicts
- Provided professional guidance and assistance to staff, students, and parents regarding policies and procedures governing state and federal programs, including, but not limited to Satisfactory Academic Progress, TEXAS Grant, TEOG, and Federal Work-Study
- Acted as liaison for Alamo Colleges with outside verification vendor
- Delivered and supervises financial aid advising to students and parents regarding eligibility requirements for state, federal, and institutional programs
- Exercised professional judgment to override state and federal guidelines/rules within prescribed authority
- Resolved student data conflicts and exercises critical decision making in formulating recommendations to supervisors
- Supervised and processed the documentation of student eligibility and record maintenance for all financial aid programs daily
- Assisted the Director with programs management
- Identified and awarded eligible students for all financial aid programs; monitors and maintains the budget for various institutional, state, and federal programs
- Verified and Monitored the accuracy of student records
- Supervised full-time and part-time staff
- Assisted with the selection, training and evaluation of full-time and part-time staff
- Coordinated, developed and delivered financial aid training at the colleges, and high schools
University of Texas Health Science CenterSan Antonio, TX
Financial Aid Counselor
05.2011 - 05.2013
Job overview
- Provided financial aid counseling to students, parents, and other related parties regarding financial aid, debt management, and veteran educational benefits
- Assessed the needs of students whose problems require professional judgment for clarification and modification of student eligibility
- Performed the federal verification and Reviews, analyzes and resolves exceptional verification issues
- Manually awards students if/as necessary, processes additional loan request, and enters scholarships received or approved by the schools and their students
- Contributed to the decision-making process with initiative and judgment in response to the individual needs of the student in accordance with federal, state and institutional policy
- Conducted Financial Aid presentations to potential, current, and future students
- Assisted with writing and editing office procedure manual; and designing and updating the Financial Aid Website
University of Texas San AntonioSan Antonio, TX
Enrollment Services Officer I
08.2009 - 05.2011
Job overview
- Responsible for advising, problem solving, and counseling students/parents regarding financial aid, scholarships, undergraduate admissions, registration, and fiscal services/billing policies and procedures at the Enrollment Services Call Center
- Responsible for processing credit card payments for tuition and fees over the telephone
- Maintained knowledge of current processes, procedures, and regulations regarding financial aid, scholarships, undergraduate admissions, registration, and fiscal services
- Acted as a liaison between students and other departments and refers students to appropriate University offices
- Served as back up for student processing in financial aid, admissions, and registrar
- Participated in Financial Aid Outreach Events and Activities
Northwest Vista CollegeSan Antonio, TX
Student Success Specialist III
03.2008 - 08.2009
Job overview
- Advised/guided students concerning coursework and degree plans; assist in developing educational plans; evaluate students’ high school and college transcripts
- Recruited students and market college programs; attended college/job fairs and/or made presentations to student groups and/or the community
- Collected, verified, and input all registration data including transcripts, course registration, etc; work with students to resolve any “student holds”
- Worked closely with high school liaison to ensure that all requirements are met before placing student in program
- Provided general financial aid information; assisted with FAFSA/TASFA applications
Overview
15
years of professional experience
Education
University of Texas San Antonio
Master of Education from Higher Education Administration
University Overview
Mount Mary University
Master of Arts from English
University Overview
Alverno College
Bachelor of Arts from Professional Communication
University Overview
Skills
Microsoft Office Suite: Word, Excel, PowerPointundefined
Timeline
Education Coordinator
College of Allied Health Sciences, Henry Jackson Foundation, JBSA
06.2020 - Current
English II/III Lead Teacher
Brooks Academy of Science and Engineering
08.2016 - 05.2019
Financial Aid Advisor
Alamo Colleges
05.2013 - 05.2016
Adjunct Faculty
Northwest Vista College
08.2012 - 12.2019
Financial Aid Counselor
University of Texas Health Science Center
05.2011 - 05.2013
Enrollment Services Officer I
University of Texas San Antonio
08.2009 - 05.2011
Student Success Specialist III
Northwest Vista College
03.2008 - 08.2009
University of Texas San Antonio
Master of Education from Higher Education Administration
05.2013
Mount Mary University
Master of Arts from English
05.2010
Alverno College
Bachelor of Arts from Professional Communication
05.2007
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