Natividad Nicanor
Granada Hills,CA
Summary
A skilled professional with extensive experience in customer service. I excel at providing outstanding support, managing tasks efficiently, and ensuring customer satisfaction. I am looking for an opportunity to apply my skills in a challenging environment that encourage growth.
Overview
18
18
years of professional experience
Work History
Teacher Assistant
Fantastic Day Care
02.2024 - Current
- Developed and implemented engaging lesson plans to support early childhood learning objectives.
- Fostered a nurturing classroom environment promoting social, emotional, and cognitive development in preschool children.
- Collaborated with parents to establish effective communication and support for individual child needs.
- Monitored children's progress through regular assessments, ensuring tailored educational approaches were applied.
- Maintained classroom organization and cleanliness, promoting a safe learning space for all children.
- Developed weekly lesson plans and activities to engage children and promote learning.
Server
Dennys Diner
06.2012 - 05.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to enhance food presentation and timely order delivery.
- Managed inventory levels, ensuring adequate stock of supplies and minimizing waste.
- Trained new team members on restaurant policies, service techniques, and menu knowledge.
- Knowledge of cashier duties. Processed all payment methods, returns and exchanges.
- Handled cash, credit card transactions, and balanced receipts at the end of shifts.
- Followed all food safety and sanitation guidelines.
- Served food and beverages promptly with focused attention to customer needs.
Book Fair Assistant (volunteer)
Tulsa Elementary School
03.2022 - 03.2025
- Assisted in organizing book fair events and activities, enhancing participant engagement.
- Managed inventory of books, maintaining organization and readiness for events.
- Assisted students in locating books and utilizing library services
- Performed basic book reshelving and obtained items from book drop.
- Processed customer transactions.
Customer Server Associate
Anthony Men's Clothes
04.2007 - 02.2012
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
- Opening/closing the store
- Managing fitting rooms
- Doing visual merchandising or displays
- Assisted customers with product selection,sizing and styling to ensure a personalized shopping experience.
- Operated the cash register, processed payments,handled returns
Education
Certified Intravenous Therapy/ Blood Withdrawal -
Los Angeles College
Northridge, CA08-2023
American Heart Association Basic Life Support (CPR and AED) program -
Los Angeles Career College
Woodland Hills, CA05-2023
Certified Clinical Medical Assistant (CCMA) -
Los Angeles Career College
Northridge, CA01.2023
Medical Assistant Program -
Los Angeles Career College
01.2022
Skills
- Proficient in MS office suite
- Outstanding communication skills
- Fluent English - Spanish
- Operate multiple phone calls
- Detail oriented
- Focused on quality work
- Committed to professional growth
- Organization skills
- Multitasking skills
- Sales associate
- Customer service
- Cash handling
- Cleaning and sanitizing
Timeline
Teacher Assistant
Fantastic Day Care
02.2024 - Current
Book Fair Assistant (volunteer)
Tulsa Elementary School
03.2022 - 03.2025
Server
Dennys Diner
06.2012 - 05.2025
Customer Server Associate
Anthony Men's Clothes
04.2007 - 02.2012
Medical Assistant Program -
Los Angeles Career College
Certified Intravenous Therapy/ Blood Withdrawal -
Los Angeles College
American Heart Association Basic Life Support (CPR and AED) program -
Los Angeles Career College
Certified Clinical Medical Assistant (CCMA) -
Los Angeles Career College
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