Natiya Richardson
Visalia,CA
Summary
Motivated and enthusiastic student with a strong academic background and hands-on experience in relevant projects and internships. Known for quick learning and adaptability in fast-paced environments, I bring a proactive approach to problem-solving and teamwork. Passionate about applying my skills and contributing to a dynamic team while gaining practical industry experience. Committed to continuous learning and professional development, I am excited to bring my unique perspective and drive to a forward-thinking organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist/Retail Sales Associate
Hand and Stone Facial and Massage Spa
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Host/Table Busser
Outback Steakhouse
03.2024 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Warehouses/ Picker Packer/ Merchandiser
Frito Lay
04.2023 - 02.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
Unloaded/ Stock Associatev
Walmart
04.2023 - 12.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Crew Member, Cook, Front Counter
Raising Canes
03.2021 - 12.2021
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Kept kitchen up to code for health and safety inspections.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
Office Assistant
XL Proyouth Afterschool Program
09.2019 - 07.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Crew Member
McDonald's
01.2020 - 01.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Certificate - Medical Assisting
San Joaquin Valley College
Visalia05.2025
High School Diploma -
Mount Whitney High School
Visalia, CA06.2021
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Customer Service
Relationship Building
ability to adapt
flexible
Picking and Packing
Order Fulfillment
Certification
- First Aid/CPR Certified
Timeline
Receptionist/Retail Sales Associate
Hand and Stone Facial and Massage Spa
08.2024 - Current
Host/Table Busser
Outback Steakhouse
03.2024 - 04.2024
Warehouses/ Picker Packer/ Merchandiser
Frito Lay
04.2023 - 02.2024
Unloaded/ Stock Associatev
Walmart
04.2023 - 12.2023
Crew Member, Cook, Front Counter
Raising Canes
03.2021 - 12.2021
Crew Member
McDonald's
01.2020 - 01.2021
Office Assistant
XL Proyouth Afterschool Program
09.2019 - 07.2021
Certificate - Medical Assisting
San Joaquin Valley College
High School Diploma -
Mount Whitney High School
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