Natlie Yang
Minneapolis,MN
Summary
Detail-oriented professional skilled in appointment coordination, irecord management, and instrument sterilization. Proven ability to enhance patient care processes through effective communication and organization Proactive and adaptable professional with a solid background in healthcare support. Expertise in customer relationship management and appointment coordination, ensuring seamless patient experiences and compliance with safety protocols.
Overview
2
2
years of professional experience
Work History
Unlicensed dental assistant
Clear lakes dental
Brooklyn Park, Minnesota
05.2025 - Current
- Assisted in patient preparation for dental procedures and examinations.
- Maintained cleanliness and organization of treatment areas and dental instruments.
- Supported the dentist during procedures by passing instruments and suctioning.
- Sterilized equipment and ensured compliance with safety protocols and regulations.
Patient Care Coordinator
Clear lakes dental
Brooklyn Park, Minnesota
11.2024 - 04.2025
- Coordinated patient appointments and ensured timely communication with healthcare providers.
- Assisted in managing patient records and maintaining confidentiality of sensitive information.
- Facilitated insurance verification processes for patients seeking treatment options.
- Monitored follow-up appointments to improve patient compliance with care plans.
Barista
Target
Brooklyn Park, Minnesota
08.2024 - 11.2024
- Operated espresso machines and other coffee equipment efficiently.
- Prepared a variety of coffee beverages to customer specifications.
- Assisted customers with menu selections and product recommendations.
Style Team Member
Target
Brooklyn Park, Minnesota
12.2023 - 11.2024
- Assisted customers with styling and product selection in store displays.
- Engaged with customers to build relationships and encourage brand loyalty.
- Assisted customers with selecting clothing and accessories to match their style needs.
- Organized the sales floor according to current trends and fashion rules.
Education
High School Diploma -
Robbinsdale Cooper High School
New Hope, MN05-2023
Skills
- Instrument sterilization
- Record management
- Appointment coordination
- Insurance verification
- Customer relationship management
- Conflict resolution
- Attention to detail
- Dental staff assistance
- Equipment sterilization
- HIPAA compliance
- OSHA regulations
- Strong writing and verbal skills
Languages
Hmong
Limited
Timeline
Unlicensed dental assistant
Clear lakes dental
05.2025 - Current
Patient Care Coordinator
Clear lakes dental
11.2024 - 04.2025
Barista
Target
08.2024 - 11.2024
Style Team Member
Target
12.2023 - 11.2024
High School Diploma -
Robbinsdale Cooper High School