Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Natori Collins

Natori Collins

Winnsboro,LA

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's Restaurant
10.2020 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Switchboard Associate

Delta American Healthcare
07.2019 - 10.2020
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Connected callers with appropriate professional, department, or business.
  • Supported customers by managing [Number] calls per day efficiently while maintaining professionalism and upbeat tone.
  • Kept records of calls placed and charges incurred.
  • Received incoming calls and paged individuals and departments over PA system.

Education

No Degree - Medical Billing And Coding

Unitech Training Academy - Lafayette
Lafayette, LA
01.2024

High School Diploma -

Franklin Parish High School
Winnsboro, LA
05.2017

Skills

  • Teamwork and Collaboration
  • Systems Analysis
  • Order Delivery Practices
  • Health and Safety Compliance
  • Creative Solutions
  • PA Systems
  • Arrange Conference Calls
  • Relay Messages
  • Customer Needs Assessments
  • Assist Callers

Timeline

Crew Member

McDonald's Restaurant
10.2020 - 05.2023

Switchboard Associate

Delta American Healthcare
07.2019 - 10.2020

No Degree - Medical Billing And Coding

Unitech Training Academy - Lafayette

High School Diploma -

Franklin Parish High School
Natori Collins