Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Natori Franklin

Compton,CA

Summary

Focused Care professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Providing individual and group counseling to adults diagnosed with chronic and severe mental illness. Experienced in successfully managing caseload of 50+ individual clients. Well-versed in assisting with suicidal interventions and preventions. Committed to helping enforce positive changes in lives of others.

Overview

3
3
years of professional experience

Work History

Personal Care Assistant

NuCare
Westminster, CA
06.2024 - Current
  • Simultaneously provide care for multiple clients including exercise, dressing guidance, grooming, meal preparation, and medication reminders.
  • Coordinated transportations services for clients when necessary.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Clearly communicated with parents to understand their child specific needs and desires while assisting BTs , PTs and other caregivers.

Receptionist

Camino HealthCare
Hawthorne, CA
11.2023 - 04.2024
  • Managed phones lines and facilitated over 50+ calls a day with clients, vendors, and staff.
  • Warmly welcomed 20-50 guests per shift coordinated check in, collected/ conducted Covid Testing, and directed them to their destination.
  • Provided administrative and clerical support via EMR systems and Microsoft Excel
  • Implemented safety measures such as social distancing guidelines, mask wearing requirements, hand sanitization stations, within work environment per CDC guidelines.

Shift Manager

The Postal Exchange
Los Angeles
12.2021 - 01.2024
  • Managed inventory supplies such as stamps, boxes and forms needed for daily operations.
  • Ensured timely delivery of packages, letters and parcels according to postal regulations.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Mental Health Counselor

View Height Convalescent Hospital
Los Angeles, CA
02.2023 - 11.2023
  • Facilitated daily psychoeducational groups on topics such as stress management, coping skills, and relapse prevention.
  • Scheduled patient visits verified coverage prior to appointment by determining suitable providers and programs for resident.
  • Participated in weekly team meetings to discuss client cases and review treatment plans.
  • Collaborated with other healthcare providers to coordinate comprehensive care for clients.

Education

Certificate of Completion - Vocational Nursing

American Career College
Los Angeles, CA
12-2022

High School Diploma -

Billy C Ryan High School
Denton, TX
05-2020

Skills

  • Medication Management
  • Care plan implementation
  • Scheduling and Appointment setting
  • Incapacitation care
  • Client Transportation
  • BLS Certification, First Aid and Safety
  • EMR systems: PCC, Epic

Affiliations

  • Dance
  • Swimming
  • Gym
  • Pickleball

Accomplishments

  • Awarded Perfect Attendance 2021-2022. American Career College
  • Strutters Drill Team 2017-2020. Billy Ryan High School
  • Awarded Miss Congeniality 2019. Strutters Drill Team
  • English Published Author 2018. Denton Record Chronicle
  • Elected Strutter of the Year 2020. Drill Team

Timeline

Personal Care Assistant

NuCare
06.2024 - Current

Receptionist

Camino HealthCare
11.2023 - 04.2024

Mental Health Counselor

View Height Convalescent Hospital
02.2023 - 11.2023

Shift Manager

The Postal Exchange
12.2021 - 01.2024

Certificate of Completion - Vocational Nursing

American Career College

High School Diploma -

Billy C Ryan High School

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Natori Franklin