Summary
Overview
Work History
Education
Skills
Timeline
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Natosha Bates

Algood,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Grill Relief Aid

CRMC
08.2023 - 10.2023
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.

Elderly Caregiver

Private Care
01.2021 - 07.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted disabled clients to support independence and well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Completed regular check-ins and progress report for each client.
  • Maintained entire family's schedule and organized events.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Cashier

Keystops
04.2015 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Checked personal identifications during alcohol and tobacco sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

DSP

Prospect INC
09.2008 - 04.2015
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.

Education

Cosmology

Genesis Career College
05.2009

Smith County High School
Carthage, TN
05.1999

Skills

  • Safety Protocols
  • Sanitization
  • Material Safety Data Sheets
  • Facilities Maintenance
  • Report Generation
  • Call Management
  • Problem Resolution
  • Customer Service
  • Quality Control
  • Documentation
  • Regulatory Compliance
  • Relationship Building
  • First Aid and Safety

Timeline

Grill Relief Aid

CRMC
08.2023 - 10.2023

Elderly Caregiver

Private Care
01.2021 - 07.2023

Cashier

Keystops
04.2015 - 01.2021

DSP

Prospect INC
09.2008 - 04.2015

Cosmology

Genesis Career College

Smith County High School

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Natosha Bates