Natosha Johnson
Georgetown,SC
Summary
Respected professional with experience in coding, maintaining medical charts and improving patient documentation. Smart Health Information Management Director driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents with proven success at maintaining accounts and collaborating with medical personnel. Expertise in HIPAA and medical terminology.
Overview
15
15
years of professional experience
Work History
Health Information Technician
St. James Health & Wellness
09.2019 - 06.2022
- Reviewed recordkeeping procedures for patients and doctors.
- Maintained relationships with medical providers, suppliers and reporters.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Oversaw insurance cost reporting.
- Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Senior Medical Receptionist
Tidelands Family Medicine
09.2007 - 08.2019
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Completed and filed financial documentation for accounting purposes.
Education
High School Diploma -
Georgetown High School
Georgetown SC06.1996
Skills
- Knowledgeable about Diseases
- Problem Resolution
- Health Information Systems (HIS)
- Administrative Support
- Database Management
- HIPAA Regulations
- Utilization Management
- Scheduling Software
- Payment Collection
- Administrative Staff Supervision
- Medical Coding
- Interpersonal and Written Communication
- Health Information Management
- Medicare and Medicaid Regulations
Timeline
Health Information Technician
St. James Health & Wellness
09.2019 - 06.2022
Senior Medical Receptionist
Tidelands Family Medicine
09.2007 - 08.2019
High School Diploma -
Georgetown High School
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