Natoya Green
Summary
Im a single mother of three amazing,well-respected and intelligent children. I have no points to prove! Just kids to raise and goals to meet. My children are my motivation I just want to Show them that's sky is the limit. Determined and compassionate healthcare professional with extensive experience at Certified Nurse Aide, Pine Bluff Transitional Care, and GPM Investments. Excelled in patient care excellence, vital signs monitoring, and fostering patient satisfaction. Demonstrated adaptability and a professional bedside manner, significantly enhancing patient experience. Skilled in HIPAA compliance and specimen handling, contributing to high standards of healthcare ethics and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA Student
Certified Nurse Aide, Pine Bluff Transitional Care
Pine Bluff, AR
05.2024 - Current
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Cashier
GPM Investments
Dumas, AR
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Personal Care Assistant
Le'feather Homecare
Little Rock, AR
06.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Licensed Phlebotomy - Phlebotomy
Southeast Arkansas College
Pine Bluff, AR05.2024
Certification - Certificated Nursing Assistant
Southeast Arkansas College
Pine Bluff, AR05.2024
Certification - Clinical Medical Assistant
University of Arkansas, Fayetteville
Fayetteville, AR05.2024
High School Diploma -
Dumas High School
Dumas, AR05.2007
Skills
- Vital signs monitoring
- Feeding Assistance
- Basic Life Support
- Adaptable to change
- Medical terminology knowledge
- Healthcare ethics
- Patient Safety
- Patient care excellence
- Physical assessments
- Professional Bedside Manner
- Transfer Techniques
- Activities of Daily Living ADL Support
- Attention to Detail
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Blood collection techniques
- Patient support
- Blood culture collection
- Capillary puncture
- Data Entry
- Specimen Preparation
- CPR Certified
Certification
Phlebotomist
Certification Nurse Assistant
Clinc Medical Assistant
Languages
English
Full Professional
Timeline
CNA Student
Certified Nurse Aide, Pine Bluff Transitional Care
05.2024 - Current
Cashier
GPM Investments
05.2023 - Current
Personal Care Assistant
Le'feather Homecare
06.2022 - Current
Licensed Phlebotomy - Phlebotomy
Southeast Arkansas College
Certification - Certificated Nursing Assistant
Southeast Arkansas College
Certification - Clinical Medical Assistant
University of Arkansas, Fayetteville
High School Diploma -
Dumas High School