Natrice Pickett Hudson
Phoenix,AZ
Summary
To obtain a position that will enable me to use my strong organizational skills, experienced background, and ability to work well with others as well as customers.
Professional companion with dedication to high standards and achieving results. Extensive experience in providing empathetic support and fostering strong relationships. Known for team collaboration and adaptability to patients needs. Possess excellent communication and interpersonal skills valued by employers.
Overview
16
16
years of professional experience
Work History
Virtual Companion
Dignity Health/ Common Spirit
01.2025 - Current
- Provided companionship and emotional support to clients, enhancing overall well-being and quality of life.
- Monitored client health status, reporting changes to healthcare professionals for timely intervention.
- Trained new staff on best practices for client interaction and care protocols, improving team efficiency.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
Medical Wig Specialist/Store Manager
Classy Sisters Wigs
08.2020 - 02.2024
- Provide service to customers such as wig fittings, custom styled wigs, and sales.
- Contact doctors, insurance companies, and non profit organizations regarding payment for customers.
- Developed and implemented customer engagement strategies to enhance brand loyalty and satisfaction.
- Analyzed market trends to inform product offerings, ensuring alignment with customer preferences.
- Managed inventory systems, optimizing stock levels to reduce waste and improve order fulfillment times.
Caregiver
Aztec
07.2016 - 09.2017
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient health, reporting changes to medical staff promptly.
- Developed and implemented personalized care plans based on individual needs.
- Trained new caregivers on best practices and company protocols.
- Managed medication schedules, ensuring adherence to treatment plans.
- Coordinated transportation for patients to appointments and social activities.
Contract position
ECS Chart Retrieval Services
06.2014 - 07.2014
- Compile, verify and record patient records and medical history
- Review medical records to ensure correctness and completeness
- Retrieve and deliver medical records requested by facility professionals
- Compile data such as demographic information and treatments administered
- Code records and manage laboratory tests posting to records
Emcor Facility Solutions
06.2012 - 02.2014
- Respond to high volume telephone inquiries, providing quality service to customers and their facility issues.
- Listen attentively to caller needs to ensure a positive customer experience.
- Access electronic and paper cataloging systems to look up product information and availability.
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
IHSS Care Provider
Riverside County
05.2009 - 07.2012
- Provide care for disabled adults.
- Provide learning activities as well as physical activities such as helping with daily medication.
- Feed and help prepare meals for resident.
- Clean and sanitize entire home such as wash, sweep, mop, and vacuum.
- Provided compassionate personal care, ensuring comfort and dignity for clients.
- Assisted with daily living activities, enhancing clients' quality of life and independence.
Education
Diploma - General Education
Vista Del Lago High School
Moreno Valley, Ca06.2005
Skills
- Decision-making support
- Resilience strengthening
- Task delegation
- Empathy development
- Personalized care
- Motivation encouragement
- Respectful and compassionate
- Problem-solving
- Time management
Timeline
Virtual Companion
Dignity Health/ Common Spirit
01.2025 - Current
Medical Wig Specialist/Store Manager
Classy Sisters Wigs
08.2020 - 02.2024
Caregiver
Aztec
07.2016 - 09.2017
Contract position
ECS Chart Retrieval Services
06.2014 - 07.2014
Emcor Facility Solutions
06.2012 - 02.2014
IHSS Care Provider
Riverside County
05.2009 - 07.2012
Diploma - General Education
Vista Del Lago High School