Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic

Natshia (Na-ta-sha) Stock

Aransas Pass,Texas

Summary

Hardworking medical/dental administrative professional with over two years of experience. I offer excellent people skills, organized file management and deep understanding of patient protections. I enhance office operations by staying on top of patient and staff needs. I have experience with electronic recordkeeping and insurance verification. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at quickly mastering new skills. Currently furthering education.

Overview

1
1
Certification

Work History

Dental Assistant/Receptionist

Dr. Gonzales
Corpus Christi, TX
  • Scheduled and confirmed patient appointments and consultations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Compiled and coded patient information or data in appropriate computer system.
  • Arranged documents for insurance claims.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Took customer payments and billed insurance companies for remaining balance.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Gathered medical information, dental health history and vitals from patients.
  • Verified, updated and entered patient information into system.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Collected payments from patients and arranged payment schedules.
  • Communicated with patients with compassion while keeping medical information private.
  • Ordered and maintained supply inventory for medical office.
  • Set up appointment times and handled canceled appointments.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Medical Receptionist

Hawkins Chiropractic and Physical Medicine
Rockport, TX
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Education

Certification - Dental Assisting

Texas Academy of General Dentistry
Austin, TX
06.2022

Certification - CPR & First Aid

Red Cross
Corpus Christi, TX
06.2022

High School Diploma -

Glenwood Springs High School
Glenwood Springs, CO
05.2014

Skills

  • Proficient in eClinical Works software
  • Surgery Prep
  • Medication management
  • Insurance Verification
  • Dental/Medical Terminology
  • Dental/Medical Staff Support
  • Appointment Scheduling
  • Office Opening and Closing
  • Payment Processing
  • Phone and Email Etiquette
  • Patient Scheduling
  • Verbal and Written Communication
  • HIPAA Compliance
  • CPR & First Aid Certified
  • Treatment Room Setup
  • Medical/Dental Recordkeeping
  • Medical/Dental Charting
  • Patient Care
  • Preparing Treatment Rooms
  • Cleaning and Sterilizing
  • Organization and Time Management

Certification

Customer and Personal Service Experience with Open Dental, and SoftDent software Judgment and Decision Making Time Management CPR/First Aid Certified Texas Human Trafficking Resource Center HEART Training completion Registered Dental Assistant Course completed Dental Insurance Verification Administration and Management Management of Personnel Resources Communications and Media Retail Computers and Electronics Dental Office experience

Languages

English
Native/ Bilingual

Hobbies

  • Fishing
  • Hunting
  • Outdoor Activities
  • Cooking

Timeline

Dental Assistant/Receptionist

Dr. Gonzales

Medical Receptionist

Hawkins Chiropractic and Physical Medicine

Certification - Dental Assisting

Texas Academy of General Dentistry

Certification - CPR & First Aid

Red Cross

High School Diploma -

Glenwood Springs High School

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Natshia (Na-ta-sha) Stock