Natsumi Moore
Lynchburg,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Patient Services Coordinator position. Willing to learn and quick learner. Familiar with medical terminology and anatomy. Currently taking a medical coding online course.
Overview
7
7
years of professional experience
Work History
Administrative Stuff - Contracting
American Engineering Corporation
09.2017 - 08.2023
- Managed a portfolio of contracts, consistently meeting deadlines for deliverables and milestones while staying within budget constraints.
- Handle solicitations/RFPs issued by the U.S. Military contracting offices more than 500 - 600 contracts per year with only 5 team members.
- Searched new/ongoing contracts via the U.S. Government-authorized tool.
- Interacted emails with the U.S. Military for updated information.
- Communicated with internal engineers regarding pricing to finish up the cost breakdown.
- Understood each solicitation requirement and prepared for the Inquiry and proposal to submit on the due date.
- Collect and create documents required to submit to obtain contracts from the U.S. government.
- Teaching and Supporting New/Junior team members along with my tasks.
- English work environment even though the company is located in Japan.
Customer Support Operator
USEN. Co. Ltd
09.2016 - 08.2017
- .Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Directed a guide to fix their problem with the provided service, or transfer the call to the technical system section
Education
Bachelor of Arts - English Language And Literature
Okinawa International University
Okinawa, Japan03.2017
Skills
- Multitasking
- Time Management
- Excellent Communication
- Teamwork and Collaboration
- Microsoft Office
- Data Entry
- Work Planning and Prioritization
Languages
Japanese
Native or Bilingual
English
Full Professional
Timeline
Administrative Stuff - Contracting
American Engineering Corporation
09.2017 - 08.2023
Customer Support Operator
USEN. Co. Ltd
09.2016 - 08.2017
Bachelor of Arts - English Language And Literature
Okinawa International University
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