Nattaya Nualla Orng
Fort Lauderdale
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
12
12
years of professional experience
Work History
Bartender
Kubo Asian Fusion and Bar
12.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Siam Thai Restaurant
08.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server
Thai Prime Kichen and Bar
03.2019 - 06.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Sushi Song
05.2015 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Sushu and Thai Restaurant
07.2013 - 04.2015
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Babysitter
AuPairCare Live-In Childcare
07.2012 - 03.2013
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Education
Bachelor of Arts - Liberal Arts
Huachiew Chalermprakiet University
Bangkok, Thailand03.2009
Skills
- Strong multitasking
- Customer Service
- Trilingual (English / Thai/ Mandarin)
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Patience and Tolerance
- Engaging personality
Timeline
Bartender
Kubo Asian Fusion and Bar
12.2023 - Current
Server
Siam Thai Restaurant
08.2022 - 09.2023
Bartender/Server
Thai Prime Kichen and Bar
03.2019 - 06.2022
Server
Sushi Song
05.2015 - 02.2019
Server
Sushu and Thai Restaurant
07.2013 - 04.2015
Babysitter
AuPairCare Live-In Childcare
07.2012 - 03.2013
Bachelor of Arts - Liberal Arts
Huachiew Chalermprakiet University
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