Natty Lowery
United States
Summary
Detail-oriented professional with strong background in vast number of areas such as customer service, clerical office work, proficient in cash handling experience, com p uter literate especially in Microsoft Word & Excell. Excel at delivering excellent customer service in fast-paced environments. Recognized for exceptional skills.
Overview
10
10
years of professional experience
Work History
Deli Associate
MNS LTD
Kapolei, Hawaii
03.2023 - Current
- Prepared sandwiches according to customer specifications.
- Performed daily opening and closing duties such as cleaning, sanitizing surfaces.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Adhered to company policies and procedures related to food handling processes.
- Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Ensured that all food items were stored at appropriate temperatures according to health code standards.
- Followed recipes and customer requests to prepare meals.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
Customer Service Representative
U.S Aviation
Honolulu , Hawaii
11.2019 - 05.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with clearing airwaybill thru US Customs & making sure to check the system before releasing for pick-up.
- Informed customers about incoming airwaybill to make sure payment collected upon pickup.
- Answered incoming calls and emails, providing frontline customer support or assistance.
Customer Service Cargo
Pacific Air Cargo
02.2014 - 05.2018
- Maintained accurate records of customer airwaybill transactions, and feedback for future reference.
- Performed various morning paper work suc as overlay, airwaybill, & transfer manifest before meeting flight.
- Making sure general declaration is picked up on all inbound flight, filled out correctly and submitted to US. Customs.
Education
Some College (No Degree) - Business Administration
University of Hawaii At Hilo
Hilo, HISkills
- Sales proficiency
- Customer Engagement
- Register operations
Timeline
Deli Associate
MNS LTD
03.2023 - Current
Customer Service Representative
U.S Aviation
11.2019 - 05.2021
Customer Service Cargo
Pacific Air Cargo
02.2014 - 05.2018
Some College (No Degree) - Business Administration
University of Hawaii At Hilo
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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