Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Natural Johnson

Williamsburg,VA

Summary

With a robust background in trades such as plumbing, HVAC, carpentry, and construction, I bring a hands-on work ethic and problem-solving skills honed through years of practical experience. My journey from the trades to the digital realm has equipped me with a unique perspective and a strong foundation in hard work and attention to detail. In the professional setting, I leverage these qualities to design intuitive websites, create engaging newsletters, and communicate effectively through well-crafted emails. My dedication to quality and efficiency ensures that every project I undertake is executed to the highest standard. This blend of practical expertise and digital proficiency allows me to bring valuable insights and reliable performance to any company.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Plumber's Assistant

Cyphers Heating, Plumbing And Electric
2022.05 - Current
  • Followed all company guidelines regarding safety procedures when out in field.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Performed routine maintenance on Product and Product.
  • Explained upgrades to customers, resulting in Number% signups for additional services.
  • Eliminated field downtime and boosted productivity by restructuring installation techniques and staff teams.
  • Supported design and troubleshooting in Type systems.
  • Performed routine maintenance on HVAC systems to alleviate issues.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Completed timely project management within budget constraints on multi-faceted problems for executive leadership, while fostering meaningful relationships with contractors.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Maintained relationships with customers to better understand needs and uphold standards of service.
  • Utilized knowledge of carpentry and general construction to complete attractive finish work.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Operated tools, equipment and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Tested systems, noting issues and completing preventive maintenance.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
  • Inspected pipes and piping systems to assess quality and condition.
  • Organized and moved materials from truck to job site to support project requirements.
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
  • Studied building plans and inspected structures to assess material and equipment needs.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Responded to emergency situations to resolve immediate safety concerns.
  • Requested equipment and supplies to maintain inventory and availability of required items.
  • Selected type and size of piping required for each project.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Obtained precise results by performing accurate hydrotesting.
  • Performed rough-ins, repairing or replacing fixtures and water heaters and located or removed leaking or broken pipes.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Measured, cut and assembled new pipe and placed assembled pipe in hangers or other supports.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.

Cabinet Installer

Oldwood Custom Cabinets
2021.12 - 2022.03
  • Visited residential and commercial locations to remodel facilities or put in new cabinetry and millwork.
  • Worked in manufacturing environment to install cabinets in pre-fabricated homes.
  • Maintained neat, clean and hazard-free sites.
  • Contributed to team success and customer satisfaction by working quickly and helping team members.
  • Checked work for compliance with quality standards.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Selected and ordered lumber or other required materials to keep inventory at sufficient levels.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Aligned and squared frames and forms for installation.
  • Cut and shaped materials to meet outlined measurements.

Home Builder

JCF Housements
2021.10 - 2021.12
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Cleaned worksite by safely removing hazardous materials and debris.
  • Observed, asked questions and practiced to quickly develop [Type] skills.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Carried out day-day-day duties accurately and efficiently.

HVAC Installer

Integrity Services Heating And Cooling
2021.03 - 2021.10
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Laid out and installed electrical connections and controls as part of systems.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Optimized performance by balancing systems and calibrating controls.
  • Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Selected correct motors, thermostats and other components to replace defective parts.
  • Complied with applicable standards, policies or procedures such as safety procedures or maintenance of clean work areas.
  • Laid out electrical wiring to connect controls and equipment, adhering closely to wiring diagrams.
  • Tested electrical circuits or components for continuity using electrical test equipment.
  • Used pressure gauges and soap-and-water solution to test connections for leaks.
  • Used technical skills, tools and techniques like soldering to repair parts.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Used electrical testing equipment to assess electrical circuits and components for continuity.
  • Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality.
  • Repaired or replaced defective equipment, components or wiring.
  • Worked on both home and business units for maintenance, repairs and new installations.
  • Installed components to HVAC systems, such as expansions, discharge valves, air ducts, dampers and stokers.

Backroom Associate

HomeGoods
2020.02 - 2021.02
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Maintained orderly stockroom for ease of retrieval.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes [Number]%.
  • Completed physical inventory counts.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Performed hand-finishing of final products after assembling component parts for furniture items.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Buffed out minor scratches and imperfections, which bolstered product quality.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Assisted quality assurance by visually inspecting items and removing defective parts.
  • Sampled and tested final products to check conformance with production tolerances.

Porter

Newtowne Management
2020.01 - 2021.02
  • Monitored proper and safe waste disposal.
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Assessed high-traffic areas, including hallways, lobby areas and reception for cleanliness.
  • Properly operated vacuums, floor polishers and equipment to avoid malfunctions and expensive repairs.
  • Cleaned and organized building areas as required.
  • Adhered to company safety regulations and OSHA requirements.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.

+ Edit or add your own

Inventory Associate

Wal Mart Stores Inc
2018.08 - 2019.12
  • Managed inventory storage in a clean and organized fashion.
  • Maintained inventory count, tracked usage and documented variances.
  • Completed scheduled audits with an efficient and accurate approach.
  • Conducted monthly inventories of materials on the work floor.
  • Picked up incoming stock and delivered materials to designated locations.
  • Established long-term customer relationships through prompt and courteous service.

Meat Department Clerk

Wal Mart Stores Inc
2017.08 - 2018.08
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Consulted with customers to discuss available meats, including different cuts and options such as organic, grass-fed and grass-finished beef.
  • Followed proper safety, handling and cross-contamination procedures.
  • Wrapped, weighed and filled product with efficiency to manage a high volume of customers.
  • Provided friendly and attentive service.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Inventoried and restocked items throughout day.
  • Affected quick resolutions to customer problems and brought in management when needed.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Delivered quality service by providing a warm and welcoming environment.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintain clean, neat and properly stocked check stand area.
  • Maintained accurate department signage and pricing.
  • Offered product samples, answered questions and helped customers find items.
  • Resolved guest complaints quickly and efficiently.
  • Received, inspected and logged all products for accuracy of shipment, temperature and quality.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Stocked and maintained cleanliness of stations.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Established and maintained a positive work environment.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Adhered to safe work practices.
  • Offered enthusiastic and personable service to all customers.
  • Kept cases and shelves clean and well stocked.

Sales Associate

Walmart
2016.03 - 2017.08
  • Served as a senior member of the customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies. 
  • Greeted customers and ascertained customers' needs.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Answered questions regarding the store and its merchandise.
  • Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members. 
  • Directed individuals to merchandise locations.
  • Updated computer inventory listings.
  • Trained and served as a peer coach for new sales associates.
  • Provided repeat customers with exceptional care and attention.
  • Reported incidents to management.
  • Worked collaboratively in team environment.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Prepared merchandise for sales floor.
  • Stocked shelves and supplies and organized displays.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Prioritized and accomplished wide range of tasks each shift.
  • Kept work areas clean and neat at all times.
  • Maintained adherence to all company protocols.

Cashier

Lunar Golf
2015.06 - 2015.12
  • Worked closely with a wide range of customers, asked questions, collected information and assessed their needs. 
  • Maintained a friendly and customer-focused shopping platform.
  • Ensured continuous provision of service excellence and customer satisfaction.
  • Assisted with physical inventory by counting and recording [Type] material.
  • Adhered to all phone system protocols. 
  • Suggested alternate products based on cost, availability and specification.
  • Provided responses to inquiries related to merchandise availability and pricing.
  • Properly handled and timely processed cash and credit card transactions.
  • Managed time effectively while meeting professional goals and working effectively with other members of the [Type] team.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Worked the cash register and processed various payments, including credit card, check, and cash transactions.
  • Regularly checked the drawer to ensure that there were adequate cash and coin for transactions. 
  • Performed cash, card and check transactions for customer purchases.
  • Received customer payments.
  • Handled cash, credit and debit cards and personal checks and made the correct change in payment transactions. 
  • Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance. 
  • Cleaned and organized register counters. 
  • Verified the amount of loose coins and bundled paper money.
  • Greeted customers promptly.
  • Assisted customers in selecting items based on needs.
  • Received payments by cash, credit and personal check and gave back the correct change.
  • Collected and stored coupons.
  • Returned any change rendered to the customer after counting it out appropriately. 
  • Accepted both cash and credit card payments according to standard operating procedures.
  • Made eye contact and pleasantly engaged customers when they entered the store. 
  • Totaled bills and calculated taxes.
  • Greeted customers with enthusiasm and offered to take their orders, filling them quickly and correctly.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Answered customer inquiries and clarified details regarding charges. 
  • Attended to customer needs, questions and complaints.
  • Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
  • Responded to customer requests and directed to merchandise.

Line Cook

Arby's
2014.12 - 2015.03
  • Performed waste management duties by ensuring that trash was properly and safely disposed of.
  • Checked each food item to ensure that it was fresh and provided feedback to kitchen supervisor in cases where freshness was an issue.
  • Monitored the time and heat of equipment ensuring that both were regulated as necessary.
  • Handled portion control activities according to specified instructions provided by the chef.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
  • Stocked and maintained cleanliness of stations.
  • Maintained accurate department signage and pricing.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Quickly set up and cleared tables and stocked all service stations.
  • Provided friendly and attentive service.
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
  • Delivered quality service by providing a warm and welcoming environment.
  • Operated all kitchen equipment adeptly.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Offered enthusiastic and personable service to all customers.
  • Maintained appropriate professional relationship with union officials.
  • Adhered to safe work practices.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Established and maintained a positive work environment.
  • Maintain clean, neat and properly stocked check stand area.
  • Maintained high standards of cleanliness and sanitation.

Education

Associate of Science - Digital Marketing

Bryant And Stratton College - Hampton, VA
Hampton, VA
05.2025

HVAC Certification - HVAC Technician

Centura College
Newport News, VA
01.2021

GED - undefined

J.F. Drake State Community And Technical College
Huntsville, AL
2013

Skills

  • Inventory counting proficiency
  • Carpentry
  • Power tools
  • OSHA requirements knowledge
  • Deadline-driven
  • Physically fit and agile
  • Safety-conscious
  • Basic mathematical aptitude
  • Excellent time management
  • Fast learner
  • Self motivating
  • Measurement and Calculation Accuracy
  • Drywalling
  • Painting
  • Wood working
  • Cabinet installation
  • Hand Tools
  • Framing
  • Safety and compliance
  • Soldering and brazing
  • Presentation Creation
  • Digital Marketing
  • Graphic Design
  • Attention to Detail
  • Time Management
  • Dependable and Responsible
  • Flexible and Adaptable
  • Computer Skills
  • Decision-Making
  • Active Listening
  • Organizational Skills
  • Calm Under Pressure
  • Microsoft Word
  • Microsoft Office Suite
  • Exceptional Microsoft Excel skills
  • Microsoft Powerpoint
  • Exceptional Knowledge of social media platforms
  • Newsletter design
  • Website design

References

Richard Minor - 8043389589

Deborah Blankenship - 2566550634

Branca Crow - 2562269996

Certification

EPA certified

Timeline

Plumber's Assistant

Cyphers Heating, Plumbing And Electric
2022.05 - Current

Cabinet Installer

Oldwood Custom Cabinets
2021.12 - 2022.03

Home Builder

JCF Housements
2021.10 - 2021.12

HVAC Installer

Integrity Services Heating And Cooling
2021.03 - 2021.10

Backroom Associate

HomeGoods
2020.02 - 2021.02

Porter

Newtowne Management
2020.01 - 2021.02

Inventory Associate

Wal Mart Stores Inc
2018.08 - 2019.12

Meat Department Clerk

Wal Mart Stores Inc
2017.08 - 2018.08

Sales Associate

Walmart
2016.03 - 2017.08

Cashier

Lunar Golf
2015.06 - 2015.12

Line Cook

Arby's
2014.12 - 2015.03

Associate of Science - Digital Marketing

Bryant And Stratton College - Hampton, VA

HVAC Certification - HVAC Technician

Centura College

GED - undefined

J.F. Drake State Community And Technical College

EPA certified

Natural Johnson