Naturi Mack
Baltimore,MD
Summary
Excels in customer engagement and technical troubleshooting. Known for an approachable attitude and effective problem resolution, I thrive in cross-functional teams, ensuring seamless ticket management and enhancing user satisfaction. Committed to driving results and fostering collaboration in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
11.2023 - 07.2024
- Learned store policies and procedures to ensure compliance during operations.
- Adapted to various tasks in a fast-paced environment to meet customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Warehouse Worker
Amazon
02.2022 - 09.2023
- Assisted in inventory management by accurately labeling and organizing stock items.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
High School Diploma -
Wilde Lake
Columbia05-2019
Skills
- Approachable attitude
- Cross-functional teamwork
- Customer engagement
- Effective problem resolution
- Technical troubleshooting
- Ticket management
Certification
- Google IT Support Professional , Coursera - 2025
Timeline
Cashier
Home Depot
11.2023 - 07.2024
Warehouse Worker
Amazon
02.2022 - 09.2023
High School Diploma -
Wilde Lake
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