Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonah Ilao

La Mirada,CA

Summary

Experienced professional with a strong background in various administrative roles. Capable of managing tasks and collaborating effectively with teams. Committed to continuous learning and

Overview

2
2
years of professional experience

Work History

Office Technician

Orange County Health Care Agency
Orange County, CA
02.2024 - 06.2024
  • Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
  • Facilitated effective communication with clients by handling inquiries, providing information on services, and ensuring a positive experience through attentive and professional service.
  • Maintained accurate and up-to-date records while ensuring confidentiality and compliance with HIPAA regulations.

Community Administrative Support Worker II

Department of Transportation
Los Angeles, CA
02.2023 - 11.2023
  • Prepared probationary evaluation reports for over 100+ city employees in different job classifications.
  • Conducted employment verifications while responding to all inquiries through the use of the department email or in-office phone.
  • Coordinated with 3+ management teams in creating and delivering employee identification badges and assigning them access to various city work locations.

Student Professional Worker

Department of City Planning Personnel Division
Los Angeles, CA
07.2022 - 12.2022
  • Guided candidates during the hiring processes and scheduled in person interviews.
  • Logged appraisal forms from raters, created selection record memos, conducted background checks, scheduled medical and fingerprinting appointments.
  • Made conditional job offers to potential candidates.
  • Drafted and issued memos to city planning employees, contractors, and departmental ordinance supervisors.

Student Professional Worker

Department of City Planning Records Management Division
Los Angeles, CA
01.2022 - 07.2022
  • Gathered city planning records daily to copy, scan, and save into the department's online filing system.
  • Coordinated, retrieved, and distributed planning files from various locations to another through the use of a city motor vehicle.
  • Completed multiple copy and scan projects to calculate the total cost of a city planner request.

Education

Bachelor of Science in Business Administration, Management and Human Resources -

California Polytechnic University School of Business
Pomona, CA
12.2022

Skills

  • Microsoft Office Suite
  • Data Entry
  • Records Maintenance
  • Customer Service
  • Administrative Support
  • WPM 60
  • HR Information Systems
  • HR Services

Timeline

Office Technician

Orange County Health Care Agency
02.2024 - 06.2024

Community Administrative Support Worker II

Department of Transportation
02.2023 - 11.2023

Student Professional Worker

Department of City Planning Personnel Division
07.2022 - 12.2022

Student Professional Worker

Department of City Planning Records Management Division
01.2022 - 07.2022

Bachelor of Science in Business Administration, Management and Human Resources -

California Polytechnic University School of Business
Jonah Ilao