Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Wilson

Natalie Wilson

Fairfield,CA

Summary

Proven track record in enhancing office operations and customer satisfaction at Biagi Bros, showcasing exceptional attention to detail and interpersonal skills. Excelled in records management and problem-solving, significantly streamlining processes. Demonstrated ability to work independently and as part of a team, driving positive outcomes and efficient service delivery.

Overview

2
2
years of professional experience

Work History

Shipping and Receiving Clerk

Biagi Bros
08.2023 - 04.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Kept reception area clean and neat to give visitors positive first impression.

Data Entry Clerk

Producers Dairy Foods
05.2023 - 07.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Receptionist

Made and Modern
11.2021 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Education

High School Diploma -

Fairfield-Suisun Adult School
06.2010

Skills

  • Attention to Detail
  • Self-Motivated and Independent
  • Teamwork and Cooperation
  • Effective Communication
  • Punctual and Reliable
  • Interpersonal Skills
  • US Driver's License
  • Records Management
  • Time Management
  • Problem-Solving
  • Data Recording
  • Data Evaluation

Timeline

Shipping and Receiving Clerk

Biagi Bros
08.2023 - 04.2024

Data Entry Clerk

Producers Dairy Foods
05.2023 - 07.2023

Receptionist

Made and Modern
11.2021 - 04.2023

High School Diploma -

Fairfield-Suisun Adult School

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Natalie Wilson