Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natya Dockery

Buffalo,NY

Summary

Knowledgeable Notary Public with an honest reputation and 3 years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Notary Signing Agent

ND Signing
05.2022 - Current
  • Looked for signs of fraud or coercion and refused notarization.
  • Updated journal with names and dates for permanent record.
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked client identification to maintain compliance with state legal requirements.
  • Provided guidance to customers to facilitate completion of notarial documents.
  • Checked documents for accuracy and correct signing before notarizing.
  • Drafted and executed notarial affidavits in accordance with applicable laws.
  • Notarized over 100 General Notary work documents.
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Set up and managed appointments for client notary services.

Teaching Assistant Volunteer

The Service Collaborative of WNY
08.2019 - 06.2020
  • Promoted critical thinking skills by facilitating challenging debates and discussions related to course material.
  • Conducted one-on-one tutoring sessions with students requiring additional support outside of regular class hours.
  • Developed collaborative group projects, fostering a positive classroom environment that promoted teamwork and communication skills.
  • Enhanced student comprehension by incorporating real-world examples and multimedia resources into lesson plans.
  • Assisted in curriculum development, resulting in more engaging course materials and improved student outcomes.
  • Maintained open lines of communication with parents regarding student performance and areas for growth or improvement.
  • Collaborated with colleagues on interdisciplinary projects that connected subject matter across multiple fields of study.
  • Empowered students by incorporating choice-based assignments that allowed them to explore their personal interests within the context of course material.
  • Actively participated in professional development opportunities such as workshops, conferences, and seminars to stay up-to-date on emerging trends in education.
  • Regularly assessed student progress through quizzes, tests, and presentations, providing constructive feedback for continuous improvement.
  • Established and maintained positive relationships with students to foster environment of support and open communication.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Monitored hallways during bathroom breaks and class changes.
  • Utilized computers and audio-visual aids such as flashcards, print materials and multimedia to supplement presentations.
  • Tutored children individually or in small groups to help with assignments and reinforce targeted lesson skills.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Helped organize and implement 1 year of lesson plans.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Taught courses under guidance of senior instructors.

Baker

Tim Hortons
12.2013 - 08.2015
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Assisted in planning and running promotional events and campaigns.
  • Developed recipes for new products and improved existing recipes.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Experience with baking 20 dozen or more per day.
  • Operated cash registers and processed payments accurately.
  • Produced consistently high-quality baked goods for customers.
  • Created appealing displays to showcase products in bakery.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Followed food safety standards when handling ingredients.

Data Entry Clerk

Citi Group
02.2013 - 06.2013
  • Completed data entry tasks with accuracy and efficiency.
  • Developed data entry policies and procedures in compliance with company standards.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Temp. position to input/correct data for passport applications.
  • Complied with all privacy regulations.
  • Typing 50 wpm

Dispatch Team Member

Geek Squad - Best Buy
01.2010 - 01.2011
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Proficient in providing technical support and trouble shooting services to customers for various technology devices and services.
  • Maintained and scheduled appointments for field agents.
  • Provided clients with ETA, or rescheduling needs.
  • Resolved minor technical issues remotely for clients.
  • Met daily quota of 50 calls per shift.

Cashier/Training Assistant

Dots Clothing Store
12.2009 - 05.2010
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Helped recover over 1000 dollars in lost prevention.
  • Assisted manager in all aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

No Degree - Cosmetology

Erie 1 BOCES
Buffalo, NY
06.2016

Skills

  • Fraud prevention
  • Identity Verification
  • Document organization
  • Error Detection
  • Multi-line phone proficiency
  • Written Communication
  • Problem-solving abilities
  • Organizational Skills

Certification

  • CNP - Certified Notary Public

Timeline

Certified Notary Signing Agent

ND Signing
05.2022 - Current

Teaching Assistant Volunteer

The Service Collaborative of WNY
08.2019 - 06.2020

Baker

Tim Hortons
12.2013 - 08.2015

Data Entry Clerk

Citi Group
02.2013 - 06.2013

Dispatch Team Member

Geek Squad - Best Buy
01.2010 - 01.2011

Cashier/Training Assistant

Dots Clothing Store
12.2009 - 05.2010

No Degree - Cosmetology

Erie 1 BOCES

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Natya Dockery