Naudia Givens
Bentonville,AR
Summary
Highly motivated, quick-thinking individual with a passion for delivering excellent customer service. Skilled in problem solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company. Looking to start my professional career with a job that aligns with my moral stance on customer satisfaction, and giving back to my local community.
Overview
3
3
years of professional experience
Work History
Marketing Assistant/FOH Staff Member
Graze Craze
Jacksonville, FL
07.2024 - 03.2025
- Refreshed social media profiles to maximize audience interaction and retention.
- Assisted in organizing promotional events and tradeshows.
- Explained menu items, took orders and delivered food courses according to instruction.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
Medical Transcriptionist
Concierge Home Care
Jacksonville, FL
04.2023 - 06.2024
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Answered inquiries concerning progress of medical cases within limits of confidentiality laws.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
Hostess/Cashier Team Lead
CEC Entertainment
Rogers, AR
08.2022 - 03.2023
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered customers' questions about hours, seating, current wait time and other information.
Store Associate
Walmart
Bentonville, AR
11.2021 - 05.2022
- Completed pickup and shopping orders for customers within local area.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2022
Skills
- Social media management
- Event coordination
- Customer relationship management
- Data entry
- Market research
- Promotional strategy
Timeline
Marketing Assistant/FOH Staff Member
Graze Craze
07.2024 - 03.2025
Medical Transcriptionist
Concierge Home Care
04.2023 - 06.2024
Hostess/Cashier Team Lead
CEC Entertainment
08.2022 - 03.2023
Store Associate
Walmart
11.2021 - 05.2022
High School Diploma -
Bentonville High School
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