Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naufal Dani

Winston-Salem,NC

Summary

Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills, able to effectively work unsupervised and quickly master new skills.

Overview

2
2
years of professional experience

Work History

Car Wash Attendant

Fins Car Wash
06.2024 - Current
  • Completed routine maintenance and repair.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Lead cars into the wash tunnel.
  • Pickup and rewash glass cleaning towels.
  • Regularly open and close the site down.
  • Attend pay stations to greet customers with a kind manner and help with any customer’s concerns.
  • Provided information about additional services available at the car wash facility.
  • Worked closely with team members to ensure efficient service delivery.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Transported materials, equipment or supplies to or from work areas.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.

Merchandiser

Coca Cola Bottling Co Consolidated
09.2024 - 10.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.

Customer Service Attendant

Zips Car Wash
09.2023 - 06.2024
  • Assisted in training new employees on customer service techniques.
  • Assisted with stocking shelves, setting up displays, inventory control, merchandising, cleaning the store area.
  • Checked out customers quickly while maintaining high accuracy levels during checkout operations.
  • Adhered to company policies and procedures related to customer service operations.
  • Participated in team meetings to discuss new strategies for improving customer service experience.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Demonstrated excellent communication skills when interacting with customers in person or on the phone.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in an efficient and timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Inspected vehicles for damage prior to washing.
  • Provided information about additional services available at the car wash facility.
  • Ensured all safety protocols were followed during the car wash process.
  • Maintained a clean, organized, and safe work environment.
  • Stocked shelves with cleaning materials and supplies needed for each job.
  • Performed basic maintenance checks on equipment used in the car wash process.
  • Checked cars after completion of the car wash process to ensure satisfaction of customers.
  • Resolved customer issues in accordance with company guidelines.
  • Organized supplies needed for each job including soap, water hoses, brushes, rags.
  • Maintained cleanliness and organization of the work area.
  • Assisted customers with selection of car wash packages and add-on services.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Prepped vehicles for washing, including removing large debris and applying pre-wash solutions.

Cashier

Food Lion
06.2022 - 10.2022
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Worked closely with front-end staff to assist customers.
  • Collected payments and provided accurate change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.

Education

High School Diploma -

West Forsyth High School
Clemmons, NC
06-2023

Skills

  • Vehicle cleaning
  • Cash Register Operation
  • Maintenance and repair
  • Interior and exterior cleaning
  • Stocking and shipping
  • Stock replenishment
  • POS
  • In-store support
  • Floor set design
  • Store maintenance
  • POS systems knowledge
  • Active listener
  • Strong Communication Skills
  • Customer Service
  • Adaptability to Change
  • Flexible Work Schedule
  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Retail knowledge

Languages

Indonesian
Limited Working

Timeline

Merchandiser

Coca Cola Bottling Co Consolidated
09.2024 - 10.2024

Car Wash Attendant

Fins Car Wash
06.2024 - Current

Customer Service Attendant

Zips Car Wash
09.2023 - 06.2024

Cashier

Food Lion
06.2022 - 10.2022

High School Diploma -

West Forsyth High School

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Naufal Dani