Nauisea McGrady
New Market,AL
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
11
11
years of professional experience
Work History
Billing Specialist
Valley Behavioral Health Service
Madison, AL
08.2019 - Current
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Transcriptionist/Front Desk Receptionist/Medical Records Clerk
Bradford Health Services
Madison, AL
03.2013 - 08.2019
- Transcribed audio recordings of medical dictations, utilizing control.
- Edited and proofread transcribed documents to ensure accuracy and completeness.
- Utilized knowledge of medical terminology to accurately document information from the audio recordings.
- Followed established formatting protocols to produce patient notes, histories and physicals, operative reports, discharge summaries, and other documents.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient records.
- Reviewed dictated reports for grammar, clarity, consistency, completeness, accuracy of data entry into electronic health record systems.
- Proofread, reviewed and verified dictation for accuracy and quality against established standards.
- Corrected errors in spelling, punctuation and grammar without changing meaning of sentences.
- Typed medical dictation of discharge summaries, operative reports, referral letters and follow-up clinic notes from dictating equipment or written draft.
Education
Associate of Science - Medical Insurance Billing
Virginia College
Huntsville, AL05-2018
Skills
- Fiscal reporting
- Invoice Processing
- Claims Processing
- Payment posting
- Insurance Verification
- HIPAA Compliance
- Medical transport billing
- Medical billing and collections
- Billing dispute resolution
- Payment Processing
- Customer Service
- Payment Collection
- Problem-Solving
Timeline
Billing Specialist
Valley Behavioral Health Service
08.2019 - Current
Transcriptionist/Front Desk Receptionist/Medical Records Clerk
Bradford Health Services
03.2013 - 08.2019
Associate of Science - Medical Insurance Billing
Virginia College
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