Naujahze Runnels
Tulsa
Summary
Resourceful and recognized for high productivity and efficient task completion. Skilled in customer relationship management, sales strategy implementation, and conflict resolution. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and member satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Membership Consultant
YMCA Of Greater Tulsa
Tulsa
11.2023 - Current
- Generated reports detailing membership trends over time.
- Maintained accurate records of all membership transactions including renewals, cancellations, and upgrades.
- Assisted with marketing campaigns targeted towards potential members in the community.
- Conducted tours of facility for new members.
- Handled incoming calls regarding membership inquiries or requests for additional information.
- Responded promptly to customer complaints and resolved issues in a timely manner.
- Greeted members and visitors in a friendly manner.
- Processed payments from new and existing members using point-of-sale systems.
- Completed facility tours to demonstrate value of membership and describe key features.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Adopt A Block
Tulsa Dream Center
Tulsa
05.2024 - 05.2024
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
Prepared Foods Team Member
IronGate
Tulsa
08.2023 - 11.2023
- Monitored temperature control systems to ensure proper storage conditions for prepared foods products.
- Created labels for packaged items such as salad dressings, dips.
- Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
- Managed tasks assigned by supervisor in an efficient manner.
Education
High School Diploma -
Tulsa Community College
Tulsa, OKSkills
- Customer service
- Dependable and responsible
- Team collaboration
- Effective communication
- Friendly, positive attitude
- Time management
- Teamwork and collaboration
- Flexible and adaptable
- Organizational skills
- Attention to detail
- Active listening
- Decision-making
Timeline
Adopt A Block
Tulsa Dream Center
05.2024 - 05.2024
Membership Consultant
YMCA Of Greater Tulsa
11.2023 - Current
Prepared Foods Team Member
IronGate
08.2023 - 11.2023
High School Diploma -
Tulsa Community College