Nautica Alexander
Grove City,OH
Summary
Results-driven professional with strong communication, leadership, and problem-solving skills. Proven ability to enhance operational efficiency and contribute to organizational goals. Committed to delivering high-quality results and fostering collaboration. Prepared to make a meaningful impact through strategic planning and effective management.
Overview
8
8
years of professional experience
Work History
Shift Lead Manager
Five Below
Grove City, OH
09.2025 - Current
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Supervised daily operations and ensured efficient workflow among team members.
- Trained new employees on store policies and customer service standards.
- Trained, managed and motivated employees to promote professional skill development.
- Managed inventory levels and organized stockroom for optimal product placement.
- Provided feedback to team members on their performance levels.
- Resolved customer inquiries and complaints to enhance overall shopping experience.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Counted cash and balanced registers at end of shift.
Warehouse Sorter
Amazon
West Jefferson, USA
11.2023 - 08.2025
- Assisted with sorting packages and assembling pallets in a warehouse environment.
- Unloaded, sorted, labeled and stored merchandise in designated areas according to size, type or product code.
- Inspected products for damage or defects prior to stocking shelves or shipping out orders.
- Maintained inventory records by accurately recording all items received and shipped.
- Maintained accurate inventory records by recording all items received and shipped, ensuring proper stock management.
Customer Service Cashier
CVS
Grove City, USA
01.2023 - 07.2023
- Processed cash, check and credit cards for customer purchases.
- Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.
- Assisted customers in locating merchandise to enhance shopping experience.
- Provided product information and resolved concerns to assist customers.
- Addressed customer complaints through merchandise exchanges, refunds, or billing adjustments to ensure satisfaction.
- Resolved customer concerns to accommodate unique needs and improve overall satisfaction.
- Disposed of damaged items in accordance with store policy.
- Cleaned display cases and shelves to enhance store appearance.
Picker Packer
Stanley Decker
Hilliard, USA
08.2022 - 11.2022
- Identified and located products within warehouse after reading orders.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Packed customer purchases in bags or cartons.
- Helped with product rework to meet quality standards.
Picker Packer
Sally Beauty Inc
Columbus, USA
10.2018 - 09.2020
- Move packages from conveyor belts and place into corrected carts.
- Move packages from conveyor belts and placed into corrected carts.
- Executed RF scanning to track inventory accurately.
- Discerned numbers and information to sort packages correctly.
- Created bills of lading and manifested for different carriers.
- Recommended and located merchandise based on customer needs to enhance shopping experience.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Prevented store losses through vigilance, attention to detail, and adherence to integrity.
Education
High School Diploma -
Briggs High School
Columbus, OHSkills
- Order Picking
- Attention to detail
- Barcode scanning
- Problem-solving
- Product picking
- Product packing
- Warehouse Safety
- Cash Handling
- Refund handling
- Problem-solving abilities
- Excellent communication
- Empathy and understanding
- Reliable and Responsible
Timeline
Shift Lead Manager
Five Below
09.2025 - Current
Warehouse Sorter
Amazon
11.2023 - 08.2025
Customer Service Cashier
CVS
01.2023 - 07.2023
Picker Packer
Stanley Decker
08.2022 - 11.2022
Picker Packer
Sally Beauty Inc
10.2018 - 09.2020
High School Diploma -
Briggs High School