Nautica Barker
San Marcos,TX
Summary
I am a hardworking and passionate job seeker with strong organizational and people skills eager to secure entry-level Bartending position. I have the skills to adapt to many different environments and am willing to put out ten-fold the work that is put into me. I am quite excited to begin my bartending experience.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
05.2022 - 08.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Sales Associate
Five Below
11.2021 - 05.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Carhop Server
Sonic
04.2021 - 09.2021
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
Education
No Degree - Pyschology
Texas State University
San Marcos, TX05.2027
Skills
- Menu Memorization
- Ordering Procedures
- Cash Handling
- Opening and Closing Duties
- Beverage Preparation
- POS Systems
- Active Listener
- Adaptive and Creative
- Conflict Mediation
- Multitasking
- Interpersonal skills
Websites
Timeline
Barista
Dutch Bros
05.2022 - 08.2023
Sales Associate
Five Below
11.2021 - 05.2022
Carhop Server
Sonic
04.2021 - 09.2021
No Degree - Pyschology
Texas State University
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