Nautica Blacksheare
Waterford,MI
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Prime + Proper. Proven ability to enhance guest experiences through effective multitasking and personalized service. Strong background in hospitality and medical environments, ensuring safety and satisfaction while managing high-volume demands. Committed to providing the best experience for our guests with high quality hospitality.
Overview
1
1
year of professional experience
Work History
Server
Prime + Proper
08.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Medical Assistant
Henry Ford Hospital
06.2024 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Associate Degree In Nursing - Nursing
Oakland Community College
Bloomfield Hills, MICertificate - Medical Assistant
Oakland Community College
Bloomfield Hills, MI08.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Food safety practices
- Guest relations management
- Dining area maintenance
- Allergy awareness
- Tableside etiquette
- Table setting
- Food and beverage pairings
- Wine service
- Wine pairings
- Multitasking and organization
- Positive and professional
Timeline
Server
Prime + Proper
08.2024 - 04.2025
Medical Assistant
Henry Ford Hospital
06.2024 - 04.2025
Associate Degree In Nursing - Nursing
Oakland Community College
Certificate - Medical Assistant
Oakland Community College
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