Nautica Butler
Smyrna,GA
Overview
8
8
years of professional experience
Work History
Lead Oral Surgery Assistant
Atlanta Oral & Facial Surgery
Marietta, GA
07.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, started IV’s for patients going under General Anesthesia, calling and confirming patients, restocked supplies to prep for next patient while maintaining health and safety practices.
- Assisted Doctor’s by passing instruments, suctioning intraoral fluids, mixing materials for fillings, choosing specific implants for each case needed, and impressions.
- Verified patient insurance eligibility and benefits
Warehouse Assistant
Radial Logistics
Locust Grove , GA
11.2021 - 07.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Customer Service Representative
VXI Global Solutions LLC
Forest Park, GA
07.2021 - 11.2021
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Daytime Stocker
Trace Comissary
Lawton, OK
09.2020 - 03.2021
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained stockroom records and generated reports for management.
Server Shift Leader
Buffalo Wild Wings
Lawton, OK
05.2016 - 01.2018
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Sales Associate
American Eagle Outfitters, Inc
Lawton, OK
05.2015 - 08.2015
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Forensic Psychology - Forensic Psychology
East Central University
Ada, OKSpecialist In Psychology - Psychology
University of Central Oklahoma
Edmond, OKGED - GED
Cache High School
Cache, OK05.2016
Skills
- Patient Dental Histories
- Patient Diagnosis
- Oral Health Care
- Patient Records Gathering
- Restorative Procedures
- Anesthetic Administration
- Surgical Extractions
- Individualized Care Plans
- Troubleshooting Malfunctions
- Office Process Improvement
- Team Meetings
- Infection Prevention
- Dental Procedure Preparation
- Dental Impressions
- Dental Terminology
- Payment Collection
- Emergency Dental Care
- Surgical Documentation
- Procedure Monitor Tracking
- Treatment Room Preparation
- Implant Restoration
- Compliance Training
- Patient Recovery Support
- Surgical Room Setup
- Protective Coatings
- Surgical Assistant Training
- Billing and Payment Processing
- Staff Schedule Administration
- Human Resource Management
- Personnel Training
- Phone Inquiries
- Food Presentation
- Food Safety
- Cleaning and Sanitation
- DOT Regulations
- Material Handling
- Quality Control
- Loading and Unloading
- Lifting and Sorting
- Records Preparation
- Conveyor Systems
- Warehouse Operations
- Occupational Health and Safety
- Report Transcription
- Microsoft PowerPoint
- Retail Sales Customer Service
- Sales Expertise
- Microsoft Word
- Microsoft Excel
- Call Center Operations
- Credit Card Payment Processing
- Account Management
- Clerical Support
Timeline
Lead Oral Surgery Assistant
Atlanta Oral & Facial Surgery
07.2022 - Current
Warehouse Assistant
Radial Logistics
11.2021 - 07.2022
Customer Service Representative
VXI Global Solutions LLC
07.2021 - 11.2021
Daytime Stocker
Trace Comissary
09.2020 - 03.2021
Server Shift Leader
Buffalo Wild Wings
05.2016 - 01.2018
Sales Associate
American Eagle Outfitters, Inc
05.2015 - 08.2015
Forensic Psychology - Forensic Psychology
East Central University
Specialist In Psychology - Psychology
University of Central Oklahoma
GED - GED
Cache High School
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