Nautica Hook
Idaho Falls,ID
Summary
Dynamic and results-oriented Administrative Assistant with proven expertise in office administration and customer service, with a positive upbeat attitude. Excelled in streamlining operations, enhancing data management with advanced Microsoft Excel skills, and fostering client relations. Achieved significant improvements in efficiency and customer satisfaction, demonstrating strong problem-solving abilities and prioritization.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
McGuire Bearing Company
07.2023 - Current
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
Outback Landscape
03.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
BBA - Business Management
Boise State University
Boise, ID05-2027
High School Diploma -
Compass Academy
Idaho Falls, ID05-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Strong problem solver
- Prioritization
Languages
Spanish
Limited Working
Timeline
Administrative Assistant
McGuire Bearing Company
07.2023 - Current
Receptionist
Outback Landscape
03.2022 - 06.2023
BBA - Business Management
Boise State University
High School Diploma -
Compass Academy
Similar Profiles
Sonny Jackson, Jr.Sonny Jackson, Jr.
GRINDER OPERATOR at ROLLER BEARING COMPANYGRINDER OPERATOR at ROLLER BEARING COMPANY
Juan ZaragozaJuan Zaragoza
Machine Operator at Aurora Bearing CompanyMachine Operator at Aurora Bearing Company
Fawad BaigFawad Baig
Warehouse Forklift Operator at Amcon Bearing CompanyWarehouse Forklift Operator at Amcon Bearing Company